Top 9 Customer Service Products in SaaS

The best Customer Service Products within the SaaS category - based on our collection of reviews & verified products.

Product categories

AI Assistant CRM Chatbots Customer Engagement Customer Feedback Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat SaaS WiKi

Summary

The top products on this list are Malcolm App, Elevio, and DataKnowl. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Cloud-based software provided as a service over the internet also know as Software as a Service. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Malcolm App Landing Page
1

Malcolm App

Customer self-service made easy
Pricing:
- Paid
- Free Trial
- $50.0 / Monthly (Micro)
#Customer Service #Customer Support #Customer Engagement
Elevio Landing Page

2

Elevio

Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

#Customer Support #Help Desk #Customer Service
dataknowl.com

3

DataKnowl

DataKnowl is an intelligent CRM & Customer Service platform featuring an easy CRM, Business Phone, Cloud Contact Center, Support Ticketing, and AI Virtual Agents for automated customer engagement.

#Customer Service #Customer Support #Help Desk And Ticketing
Kbee Landing Page
4

Kbee

Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Pricing:
- Paid
- Free Trial
- $19.0 / Monthly (Pro)
#Customer Service #WiKi #Help Desk 5 social mentions
Brand Embassy Landing Page

5

Brand Embassy

Brand Embassy is social customer service software.

#Customer Support #Customer Service #Help Desk
Yonyx Landing Page

6

Yonyx

Decision tree driven Interactive guides for customer service

#Customer Support #Help Desk #Customer Service
Frill Landing Page
7

Frill

A better way to collect customer feedback
Pricing:
- Freemium
- $25.0 / Monthly (100 active user ideas)
#SaaS #Customer Feedback #Customer Support 2 social mentions
ResolveAI Landing Page
8

ResolveAI

AI Powered Customer service Chatbot that actually works
Pricing:
- Free
- $24.0 / Monthly (1 chatbot, 20 documents, 500 active chats / month)
#Customer Service #SaaS #AI Assistant 6 social mentions
Totango Landing Page

9

Totango

Totango is a Customer Success Software Platform

#Help Desk #Customer Support #Customer Service

Recent Customer Service Posts

Optimize your Slack workspace with these 6 best Geekbot alternatives

inkoop.io // over 2 years ago

Top 3 DailyBot Slack alternatives in 2023

inkoop.io // 11 months ago

Meet Sup, the affordable alternative to Geekbot.

sup.today // 11 months ago

This or That: Metricks vs Refersion

blog.metricks.io // about 2 years ago

Zapier: The $5B unbundling opportunity

georgesequeira.com // about 2 years ago

Funretro vs Reetro

reetro.io // almost 5 years ago

Related categories

💬 Customer Support 🆘 Help Desk 💬 Help Desk And Ticketing 🤝 CRM 📚 WiKi

Recently added products

MotionShot Swype Loyalty Prime Neoteam ChatBadge Raychat Angel.com Woveon AI Review Reply Assistant Featurebase

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!