Top 9 Customer Support Products in SaaS

The best Customer Support Products within the SaaS category - based on our collection of reviews & verified products.

Product categories

AI CRM Chatbot Platforms & Tools Chatbots Communication Customer Service Customer Support Enterprise Communication Help Desk Help Desk And Ticketing PDF Tools Project Management

Summary

The top products on this list are Totango, Freshworks, and UJET. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Cloud-based software provided as a service over the internet also know as Software as a Service. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Totango Landing Page

1

Totango

Totango is a Customer Success Software Platform

#Help Desk #Customer Support #Customer Service
Freshworks Landing Page

2

Freshworks

Delight your customers, from wherever you are

#Project Management #Customer Support #CRM 1 social mentions
UJET Landing Page

3

UJET

UJET brings joy to customer support by helping companies resolve problems faster.

#Customer Support #Communication #Enterprise Communication
Sugester Landing Page

4

Sugester

Sugester is a software for customer support and ticket management.

#Help Desk #Customer Support #Customer Service
Malcolm App Landing Page
5

Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
Pricing:
- Paid
- Free Trial
- $50.0 / Monthly (Micro)
#Customer Service #Customer Support #Customer Engagement
Elevio Landing Page

6

Elevio

Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

#Customer Support #Help Desk #Customer Service
Chatbase.me Landing Page
7

Chatbase.me

Interactive chat bot trained on your knowledge base to help you engage with your website users. Chat with document and pdf.
Pricing:
- Freemium
- Free Trial
- $5.0 / Monthly (Basic Plan)
#Customer Support #Chatbots #PDF Tools
CustomGPT Landing Page

8

CustomGPT

Build Your Own ChatGPT

#Chatbots #Chatbot Platforms & Tools #AI 10 social mentions
Local Measure Landing Page

9

Local Measure

Local Measure is a technology solution that helps hotel and tourism groups personalize guest experiences on site at their destinations.

#Communication #Customer Support #Business & Commerce

Recent Customer Support Posts

Optimize your Slack workspace with these 6 best Geekbot alternatives

inkoop.io // over 2 years ago

Top 3 DailyBot Slack alternatives in 2023

inkoop.io // 10 months ago

Meet Sup, the affordable alternative to Geekbot.

sup.today // 10 months ago

This or That: Metricks vs Refersion

blog.metricks.io // about 2 years ago

Zapier: The $5B unbundling opportunity

georgesequeira.com // about 2 years ago

Funretro vs Reetro

reetro.io // almost 5 years ago

Related categories

🤝 Customer Service 🆘 Help Desk 🤖 Chatbots 📡 Communication 🤝 CRM

Recently added products

Eazybe Finqr Everyday on Autopilot Runmic CronbotAI FeedbackSpot Roadmap LIVE Feedback BuellerBot - Online Meetings Automated Messagely Qwaiting

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!