Software Alternatives, Accelerators & Startups

Top 9 Help Desk Products in Open Source

The best Help Desk Products within the Open Source category - based on our collection of reviews & verified products.

Converse.JS Papercups LISA Sales Agent AI Thredded.org Drift for Slack Bot Libre for Business aveva.com FlexNet Code

Summary

The top products on this list are Converse.JS, Papercups, and LISA Sales Agent AI. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. We recommend LibHunt for [discovery and comparisons of open-source projects](https://www.libhunt.com/). One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. A free and open-source chat client for your website
    Pricing:
    • Open Source

    #CRM #Live Chat #Help Desk 10 social mentions

  2. NOTE: Papercups has been discontinued.
    Open source live customer chat

    #CRM #Live Chat #Help Desk 8 social mentions

  3. LISA Learning Intelligent Sales Agent

    #CRM #Live Chat #Help Desk

  4. NOTE: Thredded.org has been discontinued.
    Open source, self-hosted forums
    Pricing:
    • Open Source

    #Help Desk #Community Platform #Forums

  5. 5
    Build your own question answering system

    #CRM #Help Desk #Customer Support

  6. Talk to your website visitors & customers in real-time

    #CRM #Live Chat #Help Desk

  7. NOTE: Total.js Messenger has been discontinued.
    A small, open-source alternative to Slack

    #Project Management #Communication #Team Collaboration

  8. Bot Libre is an open source platform for chatbots and artificial intelligence for the web, mobile, social media, gaming, and the Metaverse.

    #Chatbots #Open Source #AI

  9. NOTE: aveva.com FlexNet Code has been discontinued.
    FlexNet Code is an authentic security tool that is designed for risk assessment providing multiple automated solutions.

    #Open Source #Security #Tool

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!