Software Alternatives, Accelerators & Startups

Top 9 Service Desk Products in IT Management

The best Service Desk Products within the IT Management category - based on our collection of reviews & verified products.

Freshservice ServiceNow Jira Service Desk EasyVista ManageEngine ServiceDesk Plus Cherwell BMC Helix ITSM Kaseya VSA ProactivaNET Service Desk

Summary

The top products on this list are Freshservice, ServiceNow, and Jira Service Desk. All products here are categorized as: Software for managing IT service desks and support. Software for overseeing and managing information technology resources and processes. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #Work Management 3 social mentions

  2. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #Help Desk And Ticketing #Customer Support 2 social mentions

  3. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #Help Desk #DevOps Tools #Customer Support

  4. EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

    #Help Desk #Project Management #Service Desk

  5. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Help Desk #Project Management #Ticketing System

  6. Cherwell is an IT service management software solution.

    #Help Desk #Project Management #Service Desk

  7. BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

    #Help Desk #IT Service Management #Service Desk

  8. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

    #Log Management #Monitoring Tools #Remote IT Management

  9. Proactivanet is a comprehensive tool for IT Asset Management (ITAM) and IT service management (ITSM).

    #Help Desk #Project Management #Service Desk

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!