Software Alternatives & Reviews

Top 9 Service Desk Products in IT Management

The best Service Desk Products within the IT Management category - based on our collection of reviews & verified products.

Freshservice Jira Service Desk ServiceNow ManageEngine ServiceDesk Plus EasyVista Cherwell ProactivaNET Service Desk Kaseya VSA HaloITSM

Summary

The top products on this list are Freshservice, Jira Service Desk, and ServiceNow. All products here are categorized as: Software for managing IT service desks and support. Software for overseeing and managing information technology resources and processes. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  2. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  3. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #Service Desk #IT Service Management 2 social mentions

  4. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Service Desk #Help Desk #Ticketing System

  5. EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

    #Service Desk #Help Desk #Project Management

  6. Cherwell is an IT service management software solution.

    #Help Desk #Service Desk #IT Management

  7. Proactivanet is a comprehensive tool for IT Asset Management (ITAM) and IT service management (ITSM).

    #Help Desk #Service Desk #Project Management

  8. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

    #IT Management #Remote IT Management #Remote Monitoring And Management (RMM)

  9. You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly (Agent)

    #ITSM #Service Desk #IT Service Management 2 social mentions

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