Software Alternatives & Reviews

Top 9 Help Desk Products in IT Management

The best Help Desk Products within the IT Management category - based on our collection of reviews & verified products.

Atera Jira Service Desk Freshservice ServiceNow ManageEngine ServiceDesk Plus NinjaOne Kaseya VSA EasyVista ConnectWise Automate

Summary

The top products on this list are Atera, Jira Service Desk, and Freshservice. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Software for overseeing and managing information technology resources and processes. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. 1
    Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
    Pricing:
    • Paid
    • Free Trial
    • $99.0 / Monthly

    #Help Desk #IT Management #MSP 5 social mentions

  2. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  3. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  4. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #Service Desk #IT Service Management 2 social mentions

  5. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Service Desk #Help Desk #Ticketing System

  6. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
    Pricing:
    • Paid
    • Free Trial

    #Remote Monitoring And Management #Patch Management #MSP

  7. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

    #IT Management #Remote IT Management #Remote Monitoring And Management (RMM)

  8. EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

    #Service Desk #Help Desk #Project Management

  9. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

    #Customer Support #IT Management #Help Desk

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