Best Internal Knowledgebase Products in 2025

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Key BoldDesk features:

Ticketing System Artificial Intelligence Automation Customer Portal

Try for free paid Free Trial $12.0 / Monthly (For per agent)

Tettra is a company wiki that helps teams manage and share organizational knowledge.

Key Tettra features:

User-Friendly Interface Integration with Slack and Microsoft Teams Structured Knowledge Management Real-Time Collaboration

freemium

Confluence is content collaboration software that changes how modern teams work.

Key Confluence features:

Integration with Atlassian Ecosystem Real-time Collaboration Document Management Customization Options

Access knowledge quicker without leaving Slack.

Key Obie.ai features:

Knowledge Base Integration AI-Powered Search Slack Integration Automated Workflows

GIDR.ai, available from CBA, is a knowledge management and document querying software that uses AI to provide insights and answers from your documents. It can help you easily find data or create new content, even from disorganized documents.

Key GIDR.ai features:

Natural Language Document Query Versatile Data Structuring RAG Technology Security-Focused Data Operations

paid Free Trial

Simplify digital adoption with smart on screen guidance and support.

freemium $100.0 / Monthly

Competitive intelligence and knowledge management software.

Modern Publishing, Simply taking your books from ideas to finished, polished books.

Key GitBook features:

User-Friendly Interface Collaborative Tools Integration with Git Customizable Templates

Open Source

Whatfix Enterprise: Enhancing self-service capability of any web product.

Key Whatfix features:

Ease of Use Customization Options Analytics and Insights Integration Capabilities

Chat with documents.

Key ChatDOC features:

Ease of Use Collaboration Features Security Search Functionality

Auros provides engineering knowledge management software to large automobile and manufacturing companies.

Key Auros features:

Expertise in Data Analytics Industry-Specific Solutions Innovative Technology Client-Centered Approach

All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Key Notion features:

All-in-One Workspace Highly Customizable Collaboration Features Cross-Platform Availability

Knowledge Management.

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Key Document360 features:

Search Functionality category manager Version Control Multilingual capability

paid Free Trial $99.0 / Monthly (2 Team Accounts)