Customer-centric

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Visit website

The Leader in Requirements Management Solutions

Zendesk is a beautiful, lightweight help-desk solution.

Visit website

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!

paid Free Trial $175.0 / Monthly (Unlimited projects, 500 topics (pages, articles))

Disqus is a global comment system that improves discussion on websites and connects conversations across the web.

freemium $10.0 / Monthly (Up to 50,000 total daily pageviews)

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

freemium $5.0 / Monthly (per user)

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Open source customer feedback software

Open Source

Help Scout is a simple, straightforward way to provide excellent support

paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)