Top 9 Customer Support Products in Cloud Contact Center

The best Customer Support Products within the Cloud Contact Center category - based on our collection of reviews & verified products.

Product categories

CRM Call Center Software Cloud Contact Center Communication Customer Service Customer Support Enterprise Communication Help Desk Live Chat Online Meetings VoIP Work Management

Summary

The top products on this list are Genesys PureConnect, Talkdesk, and Five9. All products here are categorized as: Platforms for managing customer inquiries and support tickets. Cloud Contact Center. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Genesys PureConnect Landing Page

1

Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

#Communication #Enterprise Communication #Customer Support
Talkdesk Landing Page

2

Talkdesk

NOTE: Talkdesk has been discontinued.

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

#Communication #Enterprise Communication #Call Center Software
Five9 Landing Page

3

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

#Communication #Enterprise Communication #VoIP 1 social mentions
Aircall Landing Page

4

Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

#Communication #Enterprise Communication #Call Center Software 3 social mentions
RingCentral Landing Page
5

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Pricing:
- Open Source
- Freemium
- Free Trial
- $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)
#Communication #VoIP #Cloud Contact Center 3 social mentions
Calabrio ONE Landing Page

6

Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

#Communication #Customer Support #Work Management
Exotel Landing Page

7

Exotel

NOTE: Exotel has been discontinued.

Exotel is a powerful, feature-rich business phone system that offers features like Smart IVR for your business.

#Customer Support #Live Chat #Customer Service
CloudTalk Landing Page
8

CloudTalk

Work locally, grow globally
Pricing:
- Open Source
- Paid
- Free Trial
- $25.0 / Monthly
#Communication #Enterprise Communication #Call Center Software
RingCentral Contact Center Landing Page

9

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

#Communication #Customer Support #Call Center Software

Recent Customer Support Posts

Best Call Center Software: The Complete List (2020 Update)

biz30.timedoctor.com // over 4 years ago

Choosing the Best Calling Software for Outbound Sales

medium.com // about 5 years ago

Related categories

📡 Communication 🏢 Enterprise Communication 📞 Call Center Software 📞 VoIP 💬 Live Chat

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!