Software Alternatives & Startups

8x8

8x8's VoIP business phone systems deliver affordable, cloud-based voice, video, messaging, and call center solutions, helping you serve customers anytime, anywhere.

8x8

8x8 Reviews and Details

This page is designed to help you find out whether 8x8 is good and if it is the right choice for you.

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  • Landing page //
    2023-09-26

Features & Specs

  1. Comprehensive Features

    8x8 offers a comprehensive set of communication tools including voice, video, chat, contact center, and APIs. This makes it a versatile solution for businesses of all sizes.

  2. Global Coverage

    The platform offers extensive global coverage, making it easier for multinational companies to manage their communications across different regions.

  3. Scalability

    8x8 can easily scale with your business as it grows. Whether you have a small business or a large enterprise, the platform can accommodate your needs.

  4. Integrations

    8x8 integrates well with a wide range of other business applications including CRM systems like Salesforce, which helps in streamlining workflows.

  5. Enhanced Security

    The platform offers robust security features including encryption, compliance with privacy regulations, and secure data centers.

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Videos

8x8 8x8.com VOIP PHONE SERVICE. STAY AWAY FROM THIS COMPANY

Provider Spotlight: 8x8, Inc. Cloud Communications Provider

YuXin STICKERLESS 8x8 Review | thecubicle.us

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about 8x8 and what they use it for.
  • Sonicwall is blocking traffic, where/how can I see WHY?
    I'm trying to get to login.8x8.com. I can get to 8x8.com, but not the login page. I can get there on my guest wifi. So it's something in my SW blocking it, I just can't figure out what. Source: over 3 years ago
  • Spare phone number. How can I make use of it so it can take professional voicemail and so on?
    You could port it into something like Voip.ms, sipharmony.com, or even 8x8.com. Source: about 4 years ago
  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago

Summary of the public mentions of 8x8

Public Opinion Summary on 8x8

8x8 is a prominent player in the communications technology space, renowned for providing a comprehensive suite of cloud-based solutions that cater to a variety of business communication needs. Public opinion on 8x8 is shaped by its robust feature set, reputation in the enterprise communication sector, and its competitive positioning relative to similar service providers like RingCentral, Nextiva, and Vonage.

Versatile Product Offering

8x8 is frequently acknowledged for its integrated communication platform, which includes hosted VoIP services, video conferencing, call center solutions, and collaboration tools—all complemented by embedded business intelligence features. The platform boasts over one million business users worldwide, underscoring its wide acceptance and trust in diverse business environments. The comprehensive nature of 8x8’s offerings makes it a versatile choice for companies seeking to consolidate their communication tools under a single umbrella.

Competitive Landscape

In the competitive landscape, 8x8 faces stiff competition from established players like RingCentral and emerging alternatives such as Dialpad and Aircall. The mention of 8x8 as a historical figure in the PBX telephony arena indicates its longstanding presence and experience in the industry, which adds credibility and trust to its brand. However, the decision to resell Genesys’ contact center product rather than developing its own could be perceived as a setback in terms of innovation and product development, which might affect its appeal among businesses looking for deeply integrated contact center solutions.

Customer Experience and Accessibility

Customer sentiment towards 8x8 also revolves around accessibility and service reliability. Some users have encountered technical issues, such as problems accessing login pages under specific network conditions, which might suggest occasional hurdles in ease of use or network compatibility that need addressing. Nonetheless, 8x8 is often recommended as a viable solution for small to medium-sized businesses seeking effective communication systems alongside other popular solutions like Voip.ms and Vonage, signifying its perceived value and reliability in the small business segment.

Utilization and Outreach

8x8's inclusion in discussions around effective utilization of spare phone numbers for professional voicemail and other functionalities shows its adaptability for varying corporate needs. Furthermore, its recommendation by users seeking assistance in setting up small business communication infrastructure reflects positively on its ease of deployment and user-friendly interface.

Conclusion

The general public opinion about 8x8 is positive, recognizing it as a comprehensive, cloud-based communication solution capable of meeting diverse business requirements. However, its positioning in the highly competitive market is a double-edged sword, as it is praised for its robustness but critiqued for possible shortcomings in innovation compared to some niche competitors. Overall, 8x8 is viewed as a reliable option with a wide array of features suitable for enhancing business communications, from VoIP telephony to advanced video conferencing and call center management.

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Is 8x8 good? This is an informative page that will help you find out. Moreover, you can review and discuss 8x8 here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.