WorkHub Tasks Reviews and details

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Reviews

1. 

   Iqra Naseem

   · Software Engineer · over 1 year ago
    

   Keep Track Record of Tickets!

   I like this because I can keep all the tickets and queries in one place. The page can quickly be refreshed and the features are amazing. Every ticket notification is also received by email.

   🏁 Competitors: HelpScout

   👍 Pros:    Affordable|Budget friendly

   👎 Cons:    Can not share files more than 10 mb

2. 

   Creative Ideas

   · Creative Designer at Local SEO Warriors · over 1 year ago
    

   My own experience using Tasks

   WorkHub tasks is one of the most amazing pieces of software I've ever used in my career. I like this software because I can easily keep track of my tickets.

   🏁 Competitors: ServiceNow

   👍 Pros:    Provides good case management

   👎 Cons:    So far, everything is running smoothly, and i don't see any areas for improvement.

3. 

   Bilal Anwar

   · Software Engineer at Workhub · over 1 year ago
    

   A simple way for creating tickets!

   This Help desk system is straightforward to use. The user interface is very simple. Including conversation history in the ticket detail makes it easier to keep track.

   🏁 Competitors: HelpScout

   👍 Pros:    Easy to use and setup

   👎 Cons:    Tags are not displayed on the ticket listing page.

4. 

   Aneeq Naeem

   · Software Engineer at Alfa Mohuha · over 1 year ago
    

   The best tool for solving customer queries!

   WorkHub Tasks enables us to support our customers in the manner in which they prefer to be supported. It is both comprehensive and simple. I've used Tasks in various settings, and each implementation was distinct and compelling.

   🏁 Competitors: UVdesk

   👍 Pros:    It's an excellent tool to make tactical as well as strategic decisions.|Automation and custom functions

   👎 Cons:    Inability to include custom fields in the end-users (help center) view of their tickets without coding.

5. 

   Aqsa Sajjad

   · Digital Marketing Associate at WorkHub Platform Inc. · almost 2 years ago
    

   Simple and easy UI!

   An internal note is also visible, making it easier for the next representative to understand what action was taken for a specific customer. It is easy to navigate with a user-friendly interference.

   🏁 Competitors: Hiver

   👍 Pros:    Workhub tasks, in my opinion, simplifies the job of a customer service representative. all we need to do is scroll up to see if there have been previous contact attempts and what their concerns were.

   👎 Cons:    I'm new to gladly and haven't had many problems, but occasionally i can't hear the calls or have issues with other interactions.

6. 

   Umar Saleem

   · Digital Marketing Executive at R-ACT · almost 2 years ago
    

   Many problems but one solution!

   Customer inquiries are managed on time than before. Still, tracking history is time-saving, and the status of responses is managed smoothly. However, with the addition of WorkHub TasKs, it is now possible to aggregate by tags and easily monitor trends.

   🏁 Competitors: Pure Chat

   👍 Pros:    Easily generate tickets|Manage tickets in one place|Generate tickets on priority base

   👎 Cons:    It is difficult to grasp visually and takes time to master.

7. 

   Muhammad Umair

   · Marketing Lead at R-ACT · almost 2 years ago
    

   It helped in managing customer queries!

   WorkHub Tasks assists us in organizing our customer service requests in a very efficient and straightforward manner, allowing us to prioritize tickets and respond to our user base promptly and effectively.

   🏁 Competitors: Zendesk

   👍 Pros:    The software is too budget friendly even for small businesses.

   👎 Cons:    When an error occurs, it would be ideal if an undo function could be implemented, allowing the user to delete and undo the sending of an email.

8. 

   Noshaid Ali

   · SSE at WorkHub · almost 2 years ago
    

   Simple UI that I have never used

   The user-friendly interface of this program has enabled us to manage our business without any technical knowledge or experience due to its simple-to-use features.

   🏁 Competitors: UVdesk

   👍 Pros:    Pocket-friendly software|Customer queries are automatically delivered to the intended recipient by ticket.

   👎 Cons:    Integration of more channels is needed in the future

9. 

   Saifullah Khalid

   · Marketing Executive at Workhub · almost 2 years ago
    

   Affordable Ticketing System

   We may allocate manual tasks to any member by inputting the necessary information and timeframe. This product's scope is amazing since it helps clients interact better by answering their queries on time.

   🏁 Competitors: Freshdesk

   👍 Pros:    Workhub task is incredibly simple to use and affordable when compared to other choices.

   👎 Cons:    Additional multi-channel integrations are required.

10. 

    RimshaAwan

    · Digital Marketing Executive at Coeus · about 2 years ago
     

    Simple Ticketing Software

    It boosts productivity and increases customer satisfaction.

    👍 Pros:    Saves a ton of time

    👎 Cons:    Nothing, so far

11. 

    muhammad_anees

    · Manager at WebHostTricks · about 2 years ago
     

    Best video conferencing tool for a low budget team

    Workhub Tasks is one of the best video conferencing and customer support tools that is easy to use and available at a low cost. Highly recommended

    🏁 Competitors: Freshdesk, Zendesk, Zoom

    👍 Pros:    Best customer support|Video quality|Video conferencing scheduling

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