Top 12 Open-Source Alternatives to SolarWinds Service Desk

Product categories

Automation BPM Business & Commerce Customer Service Customer Support Help Desk IT Management Monitoring Tools Productivity Project Management Task Management Work Management

Summary

The top open-source alternatives to SolarWinds Service Desk are AlertOps, osTicket, and Bitrix24. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

AlertOps Landing Page
1

AlertOps

Master the Unexpected
Pricing:
- Open Source
- Freemium
- Free Trial
#Monitoring Tools #Log Management #IT Management 7 social mentions
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Bitrix24 Landing Page
3

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Pricing:
- Open Source
- Freemium
- Free Trial
- $69.0 / Monthly (6 users / 50 GB / CRM+)
#Project Management #Task Management #Communication
Basecamp Landing Page
4

Basecamp

A simple and elegant project management system.
Pricing:
- Paid
- Free Trial
- $99.0 / Monthly (flat price)
#Project Management #Productivity #Task Management 37 social mentions
OptaPlanner Landing Page
5

OptaPlanner

Mathematical optimization software
Pricing:
- Open Source
#BPM #Project Management #Automation
Trello Landing Page
6

Trello

Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Pricing:
- Freemium
- Free Trial
- $12.5 / Monthly (Per user - Business Class)
#Project Management #Task Management #Productivity 231 social mentions
Amazon EC2 Systems Manager Landing Page
7

Amazon EC2 Systems Manager

Learn how to shorten the time to detect and resolve problems. View operational data from multiple AWS services and automate tasks across AWS resources.
Pricing:
- Open Source
#IT Management #Project Management #Monitoring Tools 17 social mentions
Camunda Landing Page
8

Camunda

The Universal Process Orchestrator
Pricing:
- Open Source
- Freemium
- Free Trial
#Automation #BPM #Workflow Automation 15 social mentions
Consul Landing Page
9

Consul

Consul is a solution for service discovery and configuration.
Pricing:
- Open Source
#Help Desk #IT Management #Service Desk 6 social mentions
DiamanteDesk Landing Page
10

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Cyberduck Landing Page
11

Cyberduck

A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.
Pricing:
- Open Source
#File Transfer #FTP Client #Project Management 68 social mentions
Redmine Landing Page
12

Redmine

Flexible project management web application
Pricing:
- Open Source
#Project Management #Task Management #Work Management 7 social mentions