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BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. .

Pricing:
Platforms:
  • Web
  • REST API
  • Cloud
  • Android
  • iPhone
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Top 12 Open-Source Alternatives to BoldDesk

BoldDesk
Logseq Docusaurus AWS Support MkDocs GitBook Langfuse TypeDoc ChatWoot DocFX Zammad

Product categories

AI Chatbot Platforms & Tools Customer Engagement Customer Service Customer Support Documentation Documentation As A Service & Tools Help Desk Internal Knowledgebase Knowledge Base Knowledge Management Live Chat

Summary

The top open-source alternatives to BoldDesk are Logseq, Docusaurus, and AWS Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Logseq Landing Page
    Logseq Landing Page
    1

    Logseq

    Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.
    Pricing:
    • Open Source
    • Free

    #Knowledge Management #Notes #Note Taking 291 social mentions

  2. Docusaurus Landing Page
    Docusaurus Landing Page
    2

    Docusaurus

    Easy to maintain open source documentation websites
    Pricing:
    • Open Source

    #Static Site Generators #Knowledge Base #Documentation As A Service & Tools 213 social mentions

  3. AWS Support Landing Page
    AWS Support Landing Page
    3

    AWS Support

    AWS Support provides resources to support users in the adoption of AWS services.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Web Portals 4 social mentions

  4. MkDocs Landing Page
    MkDocs Landing Page
    4

    MkDocs

    Project documentation with Markdown.
    Pricing:
    • Open Source

    #Knowledge Base #Internal Knowledgebase #Documentation As A Service & Tools 2 social mentions

  5. GitBook Landing Page
    GitBook Landing Page
    5

    GitBook

    Modern Publishing, Simply taking your books from ideas to finished, polished books.
    Pricing:
    • Open Source

    #Knowledge Management #Knowledge Base #Internal Knowledgebase 5 social mentions

  6. Langfuse Landing Page
    Langfuse Landing Page
    6

    Langfuse

    Langfuse is an open-source LLM engineering platform that helps teams collaboratively debug, analyze, and iterate on their LLM applications.
    Pricing:
    • Open Source

    #Productivity #Help Desk #AI 10 social mentions

  7. TypeDoc Landing Page
    TypeDoc Landing Page
    7

    TypeDoc

    A documentation generator for TypeScript projects
    Pricing:
    • Open Source

    #Knowledge Base #Documentation As A Service & Tools #Development 15 social mentions

  8. ChatWoot Landing Page
    ChatWoot Landing Page
    8

    ChatWoot

    Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Live Chat #Help Desk #Support 5 social mentions

  9. DocFX Landing Page
    DocFX Landing Page
    9

    DocFX

    A documentation generation tool for API reference and Markdown files!
    Pricing:
    • Open Source

    #Knowledge Base #Internal Knowledgebase #Documentation As A Service & Tools 7 social mentions

  10. Zammad Landing Page
    Zammad Landing Page
    10

    Zammad

    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 18 social mentions

  11. Makassan Landing Page
    Makassan Landing Page
    11

    Makassan

    Budget friendly alternative to big name Live Chat services
    Pricing:
    • Open Source
    • Paid
    • $15.0 / Monthly (Standard Plan Unlimited Website Installs)

    #Live Chat #Customer Support #Chatbot Platforms & Tools

  12. Live Helper Chat Landing Page
    Live Helper Chat Landing Page
    12

    Live Helper Chat

    Live Helper Chat - live support for your website. Featuring web and desktop clients.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk

Suggest an alternative
If you think we've missed something, please suggest an alternative to BoldDesk.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

BoldDesk discussion

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  1. Essay For All avatar
    Essay For All
    · about 1 year ago
    · Reply

    Will give it a try...if it can offer seamless and easy tracking of customers, mail and infor updates to target audience I'd vouch for it!

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