inContact
inContact provides on-demand software that enables call centers to engage and support their customers.
Some of the top features or benefits of inContact are: User Engagement, Easy Integration, and Robust Features. You can visit the info page to learn more.
inContact Alternatives & Competitors
The best inContact alternatives based on verified products, community votes, reviews and other factors.
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Open-Source Alternatives.
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Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
Key Ameyo features:
Comprehensive Omnichannel Support Customization and Scalability Advanced Analytics and Reporting Automation Capabilities
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Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs.
Key Aircall features:
Ease of Use Integration Capabilities Scalability Remote Work Support
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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
Key VoIPstudio features:
Call Recording Call Forward Call Analytics and Reporting Call Conferencing
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All in one solution for calls, IVR, live chat, customer management & more.
Key KOOKOO features:
Comprehensive Features Integration Capabilities Customization and Scalability Ease of Use
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HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.
Key HoduCC features:
Feature-Rich Scalability Omnichannel Communication Enhanced Security
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Five9 provides cloud-based call center software for sales, marketing and support.
Key Five9 features:
Scalability AI and Automation Omni-Channel Capabilities Integrations
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VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
Key VICIdial Contact Center features:
Open Source Feature-Rich Scalability Community Support
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RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies.
Key RingCentral features:
Comprehensive Features Scalability Easy Integration Reliable Uptime
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8x8 Cloud Contact Center is a VoIP call center solution.
Key 8x8 Cloud Contact Center features:
Unified Platform Advanced Analytics Scalability AI and Automation
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Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
Key Genesys features:
Omnichannel Support Scalability Advanced Analytics AI and Automation
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contactSPACE is a cloud contact centre software for the SME.
Key contactSPACE features:
Ease of Use Comprehensive Reporting Flexibility and Customization Excellent Customer Support
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Delivering live conversations with inbound leads, on demand.
Key ConnectAndSell features:
Increased Call Volume Enhanced Productivity Rapid Lead Connection Integrated CRM
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Lgorithm Solutions provides hosted, integrated call center software and telesales solutions to enhance productivity.
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AVOXI to deliver amazing call quality & an exceptional customer service experience.
Key AVOXI features:
Global Coverage Scalability Feature-rich Platform Cost-effectiveness
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