Software Alternatives & Reviews

ZServiceDesk VS tawk.to

Compare ZServiceDesk VS tawk.to and see what are their differences

ZServiceDesk logo ZServiceDesk

ZServiceDesk is fastest growing enterprise IT Services management, IT & Non-IT Asset Management & Most affordable IT-GRC platform. Our key products are ITSM, ITAM, IT_GRC , IT Support BOT, Self-healing etc.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • ZServiceDesk Dashboard
    Dashboard //
    2023-12-29
  • ZServiceDesk Incident Management
    Incident Management //
    2023-12-29
  • ZServiceDesk Asset Management
    Asset Management //
    2023-12-29

ZServiceDesk is a Software Product company in the domain of IT Infrastructure related software products. Our key products are IT Services Management (ITSM), IT & Non-IT Asset Management (ITAM), IT Governance Risk & Compliances (IT_GRC), Infrastructure Monitoring, IT Support BOT, AI & ML-based Automation, Self-healing etc. ZServiceDesk products are truly designed for larger organizations and deliver higher scalability, agility and the most comprehensive workflows than any other such products available in the industry. ZServiceDesk also provides additional development services to meet the business process-specific complex requirements of large organizations.

Detailed feature includes Incident & Request Management, Problem & Change Management, SLA Management, Asset Lifecycle Management, HW/Discovery, Automation Scripting, Endpoint Management, Patch Management, Preventive Maintenance, Consumable Management, Software License Management, Chatbot, IT Risk & Controls Management, Audit Management, Compliance Management, Third-Party Risk Management etc.

  • tawk.to Landing page
    Landing page //
    2023-07-22

ZServiceDesk

$ Details
$300.0 / Annually
Release Date
2020 September

ZServiceDesk features and specs

  • Incident/Request Management: yes
  • Problem & Change Management: yes
  • SLA Management: yes
  • Task Managemenet: yes
  • Knowledgebase: yes
  • Document Repository: yes
  • Asset Lifecycle Management: yes
  • Consumable Management: yes
  • Preventive Management: yes
  • Gate Pass Management: yes
  • Suppliers & PO Management: yes
  • Vendor Management: yes
  • HW/SW Discovery : yes
  • Software License Management: yes
  • Patch Management: yes
  • IT Automation: Yes
  • Dashboard & Reports: Yes

tawk.to features and specs

No features have been listed yet.

ZServiceDesk videos

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tawk.to videos

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to ZServiceDesk and tawk.to)
IT Management
100 100%
0% 0
Customer Support
0 0%
100% 100
ITSM
100 100%
0% 0
Live Chat
0 0%
100% 100

Questions and Answers

As answered by people managing ZServiceDesk and tawk.to.

How would you describe your primary audience?

ZServiceDesk's answer

Large Corporate Companies.

Which are the primary technologies used for building your product?

ZServiceDesk's answer

ASP.net and Python

What makes your product unique?

ZServiceDesk's answer

  • Feature Rich
  • Additional Developments

Why should a person choose your product over its competitors?

ZServiceDesk's answer

  • Feature Rich
  • Additional Developments
  • Easy to use

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ZServiceDesk and tawk.to

ZServiceDesk Reviews

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tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ZServiceDesk mentions (0)

We have not tracked any mentions of ZServiceDesk yet. Tracking of ZServiceDesk recommendations started around Aug 2023.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 11 months ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 12 months ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago
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What are some alternatives?

When comparing ZServiceDesk and tawk.to, you can also consider the following products

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SapphireIMS - IT Asset Management

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Motadata - Unified Network Monitoring Tool, Application Monitoring, Log Management, Asset Management, Service desk, Help desk & IT Service Management. Get free trial.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.