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ZServiceDesk VS SapphireIMS

Compare ZServiceDesk VS SapphireIMS and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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ZServiceDesk logo ZServiceDesk

ZServiceDesk is fastest growing enterprise IT Services management, IT & Non-IT Asset Management & Most affordable IT-GRC platform. Our key products are ITSM, ITAM, IT_GRC , IT Support BOT, Self-healing etc.

SapphireIMS logo SapphireIMS

IT Asset Management
  • ZServiceDesk Dashboard
    Dashboard //
    2023-12-29
  • ZServiceDesk Incident Management
    Incident Management //
    2023-12-29
  • ZServiceDesk Asset Management
    Asset Management //
    2023-12-29

ZServiceDesk is a Software Product company in the domain of IT Infrastructure related software products. Our key products are IT Services Management (ITSM), IT & Non-IT Asset Management (ITAM), IT Governance Risk & Compliances (IT_GRC), Infrastructure Monitoring, IT Support BOT, AI & ML-based Automation, Self-healing etc. ZServiceDesk products are truly designed for larger organizations and deliver higher scalability, agility and the most comprehensive workflows than any other such products available in the industry. ZServiceDesk also provides additional development services to meet the business process-specific complex requirements of large organizations.

Detailed feature includes Incident & Request Management, Problem & Change Management, SLA Management, Asset Lifecycle Management, HW/Discovery, Automation Scripting, Endpoint Management, Patch Management, Preventive Maintenance, Consumable Management, Software License Management, Chatbot, IT Risk & Controls Management, Audit Management, Compliance Management, Third-Party Risk Management etc.

  • SapphireIMS Landing page
    Landing page //
    2019-11-19

ZServiceDesk features and specs

  • Incident/Request Management: yes
  • Problem & Change Management: yes
  • SLA Management: yes
  • Task Managemenet: yes
  • Knowledgebase: yes
  • Document Repository: yes
  • Asset Lifecycle Management: yes
  • Consumable Management: yes
  • Preventive Management: yes
  • Gate Pass Management: yes
  • Suppliers & PO Management: yes
  • Vendor Management: yes
  • HW/SW Discovery : yes
  • Software License Management: yes
  • Patch Management: yes
  • IT Automation: Yes
  • Dashboard & Reports: Yes

SapphireIMS features and specs

No features have been listed yet.

ZServiceDesk videos

No ZServiceDesk videos yet. You could help us improve this page by suggesting one.

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SapphireIMS videos

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SapphireIMS

More videos:

  • Demo - SapphireIMS ITAM

Category Popularity

0-100% (relative to ZServiceDesk and SapphireIMS)

ZServiceDesk

SapphireIMS

IT Management
100 100%
IT Management
0% 0
Photos & Graphics
0 0%
Photos & Graphics
100% 100
ITSM
100 100%
ITSM
0% 0
Tool
0 0%
Tool
100% 100

Questions and Answers

As answered by people managing ZServiceDesk and SapphireIMS.

How would you describe your primary audience?

ZServiceDesk's answer

Large Corporate Companies.

Which are the primary technologies used for building your product?

ZServiceDesk's answer

ASP.net and Python

What makes your product unique?

ZServiceDesk's answer

  • Feature Rich
  • Additional Developments

Why should a person choose your product over its competitors?

ZServiceDesk's answer

  • Feature Rich
  • Additional Developments
  • Easy to use

User comments

Share your experience with using ZServiceDesk and SapphireIMS. For example, how are they different and which one is better?
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What are some alternatives?

When comparing ZServiceDesk and SapphireIMS, you can also consider the following products

ManageEngine ServiceDesk Plus - Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Massive Prime - Animation

Motadata - Unified Network Monitoring Tool, Application Monitoring, Log Management, Asset Management, Service desk, Help desk & IT Service Management. Get free trial.

SpeedTree Cinema - SpeedTree Cinema is a leading 3D Vegetation Modeling software preferred by many artists in the industry.

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