ZoomInfo VS Brainwave

ZoomInfo

ZoomInfo is a B2B database providing detailed business information on people and companies.

Brainwave

AI Agents on demand for Customer Service.

Landing page //
2023-03-19

Landing page //
2023-08-03

Hello, SaaSHub Community 👋 We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.

In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.

❌ Problem

Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.

✨ Our Solution

Our Automatic Answering Bot:

Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training.
Provides precise answers, ensuring customer satisfaction.
More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.

⚙️ How It Works

We start with an initial call to understand your needs, supporting multiple languages and integrations. If you prefer, you can handle the configuration and reach out to us when needed.
We present an automatability report with real backtest results using our bot and propose a tailored solution.
We offer a 1-month pilot phase where we customize integrations and features specifically for your needs. You can relax, there's no engineering lift from your end.
We proceed to an official rollout with our solution set, which will then become entirely self-served.

🙏 Our Ask

If your team is swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents), let us assist you by scheduling a call with us.
If you know someone who could benefit from our solution, please connect us at javier@brainwave.so.

Thank you!

ZoomInfo

Website: zoominfo.com
Pricing URL: Official ZoomInfo Pricing
$ Details: -
Release Date: -

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Brainwave

Website: brainwave.so
Pricing URL: Official Brainwave Pricing
$ Details: freemium $19.0 / Monthly (1 seat, 2000 queries, Brainwave Branding)
Release Date: 2023 June

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ZoomInfo features and specs

No features have been listed yet.

Brainwave features and specs

Text-based responses: Yes
Lead Collection: Yes
Meet Scheduler: Yes

ZoomInfo videos

+ Add

Is Zoominfo a Good Investment? (Zoominfo Review, Pricing, Options)

Brainwave videos

+ Add

Brainwave Shots - My Honest Review

Category Popularity

0-100% (relative to ZoomInfo and Brainwave)

ZoomInfo

Brainwave

Lead Generation

99 99%

Lead Generation

1% 1

Chatbots

0 0%

Chatbots

100% 100

Sales Tools

100 100%

Sales Tools

0% 0

AI

0 0%

AI

100% 100

Questions and Answers

As answered by people managing ZoomInfo and Brainwave.

What makes your product unique?

Brainwave's answer:

More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.

Why should a person choose your product over its competitors?

Brainwave's answer:

Conducts the required actions promptly when specific conditions are met, such as saving a contact email from an interested prospect.

How would you describe your primary audience?

Brainwave's answer:

B2B/B2C or Fintech SaaS companies teams swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents).

Which are the primary technologies used for building your product?

Brainwave's answer:

React.js, Node.js, Langchain, Machine Learning

What's the story behind your product?

Brainwave's answer:

we have experienced the pains by ourselves of solving hundreds and even thousand of tickets in our previous experiences, and it slowed down us a lot in continuing innovating.

User comments

Share your experience with using ZoomInfo and Brainwave. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare ZoomInfo and Brainwave

ZoomInfo Reviews

Simon

| Working at Simon | over 1 year ago

Good, but Not the Best B2B Database
As a B2B database, ZoomInfo certainly has a lot to offer. Its detailed business information on people and companies is impressive, and I've found it to be a useful resource for researching potential clients and partners.

However, I do have a few criticisms of the product. Firstly, its pricing is quite steep, especially compared to other B2B databases on the market. This makes it difficult for smaller businesses or startups to justify the cost. Additionally, while the information on ZoomInfo is generally accurate and up-to-date, I have come across a few instances where the information was incomplete or outdated.

Despite these drawbacks, ZoomInfo is still a good resource for business information. It just might not be the best option out there. If you're willing to pay for a premium service, then ZoomInfo could be worth considering. However, if you're looking for more cost-effective alternatives, there are several options to consider.

🏁 Competitors: LinkedIn Sales Navigator

👍 Pros: Detailed|Accurate

👎 Cons: Expensive|Incomplete

20 Best Lead Generation Companies in the USA

With Zoominfo, generating leads has never been easier. This lead generation partner is an established leader in the B2B contact database realm, offering robust tools for sales and marketing professionals. Their platform is driven by advanced AI and a constantly growing database, allowing businesses to connect with the right decision-makers efficiently. From detailed company...

Source: martal.ca

Top 26 Lead Generation Companies of 2023

ZoomInfo is an advanced subscription-based lead generation service. They provide you with accurate, updated, and verified B2B intelligence data gathered from various sources, including news articles, job listings, etc.

Source: salespanel.io

The Ultimate List of Best ZoomInfo Alternatives to get B2B Contacts and fill up the top of your Sales Pipeline

The pricing plans range from $99 to $399 per month, a fraction of what ZoomInfo charges. You get a 25% discount when paying yearly. The monthly plans don't require any contract or commitment.

Source: buildrealbusiness.com

Top 13 ZoomInfo Alternatives

One of the best things about this ZoomInfo alternative is its ease-of-use. When integrated with Salesforce, you can access contact data without interrupting prospecting processes and feed that data directly into a database.

Source: taskdrive.com

9 Best ZoomInfo Alternatives & Competitors for 2021 (Updated March)

This is a lead generating and sales prospecting tool that can help you find leads in your niche and build your contact lists. This is different from ZoomInfo in that it is not a contact database in itself, but can help you find relevant leads. (That’s why it’s still enlisted as a ZoomInfo alternative).

Source: shanebarker.com

Brainwave Reviews

We have no reviews of Brainwave yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ZoomInfo seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ZoomInfo mentions (5)

Vendor annoyance phone calls
For the phone calls - there's a decent chance they got your number from zoominfo.com - you can go there and request to be removed. Source: 12 months ago
Forward spam emails back to sender!
I just found a few data collator sites, zoominfo.com and signalhire.com are just two - they seem to scrape sites like Linkedin etc and collate everything. Personal numbers can be found pretty easily, if you've ever signed up for a business identification number it could be there, could be in a data leak somewhere - these companies are pretty shady and will buy data from places to just get a lead. Source: over 1 year ago
Finding Suppliers Recommendation For New Business Owners
I currently use: thomasnet.com, zoominfo.com, and selletonline.com. Source: almost 2 years ago
Reputable places to get email contacts?
Zoominfo.com is used by larger companies. Source: almost 2 years ago
Considerations for choosing an installer? Experiences with Suntuity?
I suppose the easiest way is to just search the company on the intrawebs and see what their web site pulls up. You can kind of tell from there and their Yelp reviews/Google reviews, if they are their own company or some kind of contractor type company. I also used zoominfo.com to get a sense of how big the company was. You'll probably be able to tell from there if they are their own company or part of a larger... Source: over 2 years ago