Hello, SaaSHub Community 👋 We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.
❌ Problem
Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.
✨ Our Solution
Our Automatic Answering Bot:
⚙️ How It Works
🙏 Our Ask
Thank you!
Text-based responses
Lead Collection
Meet Scheduler
Promote Brainwave. You can add any of these badges on your website.
More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.
Conducts the required actions promptly when specific conditions are met, such as saving a contact email from an interested prospect.
B2B/B2C or Fintech SaaS companies teams swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents).
React.js, Node.js, Langchain, Machine Learning
we have experienced the pains by ourselves of solving hundreds and even thousand of tickets in our previous experiences, and it slowed down us a lot in continuing innovating.
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This is an informative page about Brainwave. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.