Hello, SaaSHub Community 👋 We - Albert, Vlad, and I (Javier) - are thrilled to present Brainwave.
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.
❌ Problem
Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.
✨ Our Solution
Our Automatic Answering Bot:
⚙️ How It Works
🙏 Our Ask
Thank you!
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Brainwave's answer
More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or scheduling meetings.
Brainwave's answer
Conducts the required actions promptly when specific conditions are met, such as saving a contact email from an interested prospect.
Brainwave's answer
B2B/B2C or Fintech SaaS companies teams swamped with support tickets (over 50 tickets daily with a minimum of 2 customer support agents).
Brainwave's answer
React.js, Node.js, Langchain, Machine Learning
Brainwave's answer
we have experienced the pains by ourselves of solving hundreds and even thousand of tickets in our previous experiences, and it slowed down us a lot in continuing innovating.
Chatbase Evaluation: Definitely, after many hours of uploading documents that I have been refining, it continues to respond with absurd or incorrect answers, and sometimes even claims to have no information when it had answered correctly just 10 minutes before. A significant waste of time and money.
Based on our record, Chatbase seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Congrats on the launch. How is it different from - https://chatbase.co/ https://sitegpt.ai/. - Source: Hacker News / 9 months ago
More and more people won’t use the base product directly, but downstream products such as https://chatbase.co, Microsoft Copilot integrated in all office applications, upcoming robots such as OpenAI Neo, etc. Source: 11 months ago
Chatbase.co is a good one. You can upload any text related file or pdf. Pretty user friendly and there's a lifetime deal on appsumo right now. Source: 11 months ago
I know there are several services out there such as chatbase.co (https://www.chatbase.co/) What service do you use? Source: 12 months ago
Chatbase.co is a web app where you can embed pdf-s and then ask anything about it. It's an awesome tool to create questions for my college lecture notes and find answers in lengthy documents to easy questions (e.g.: How many times can I take an exam for free?). There is a free version which is enough most of the time for these kinds of use cases. Source: about 1 year ago
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