Software Alternatives, Accelerators & Startups

Zoho Mail VS osTicket

Compare Zoho Mail VS osTicket and see what are their differences

Zoho Mail logo Zoho Mail

Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Zoho Mail Landing page
    Landing page //
    2023-10-18

Zoho Mail is an integrated email suite for modern enterprises, complete with Calendar, Notes, Tasks, Contacts, and Bookmarks. With over 15 million satisfied users and a decade of experience as a business email provider, we’re equipped to sail through any challenge unique to an enterprise—protection and privacy for large volumes of data, user accounts management, complex workflows, and scalability. Enjoy hassle-free implementation and quick migration from any other email service provider.

  • osTicket Landing page
    Landing page //
    2023-04-21

Zoho Mail

Website
zoho.com
$ Details
freemium $1.0 / Monthly (per user)
Platforms
Browser Windows iOS iPhone Android
Release Date
2008 June

osTicket

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Zoho Mail features and specs

  • Easy to Set-up and use: Easy migration and elaborate help pages
  • Free Trial: 14-day free trial, no credit card required
  • Forever Free Plan Available: For upto 5 users
  • Clean UI: Uncluttered, clean and efficient UI

osTicket features and specs

No features have been listed yet.

Zoho Mail videos

Zoho Mail - Setup Walkthrough & Features - What YOU get for Free

More videos:

  • Review - Zoho Mail vs Google Apps - Zoho Mail vs Gmail & G Suite
  • Demo - Next generation email - Overview of Zoho Mail

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Zoho Mail and osTicket)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Clients
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Zoho Mail and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Mail and osTicket

Zoho Mail Reviews

  1. Zoho Mail

    Zoho Mail is an online solution that is usually used by small companies as part of a package of solutions for building customer bases, tracking expenses, and forecasting future income.

    🏁 Competitors: FastMail, AOL Mail, Yahoo Mail
    👍 Pros:    Robust security|Loading speed|Easy to track data|Large datasets

10 Best Alternatives to Microsoft Outlook to Try in 2023
Zoho Mail is one of the most comprehensive email client alternatives to Outlook on this list. It offers a suite of built-in business tools and a convenient user interface to make the transition easy for you and your team. But if you're used to using Microsoft Office products, Zoho Mail doesn't have the same level of integration, even if it offers plenty of alternatives.
Source: mysignature.io
The BEST Email Hosting Providers for Small Business in 2021
Zoho Mail provides users with secure, encrypted, privacy-guaranteed, and ad-free email hosting for your business. Zoho business email is best suited for organizations and teams that run business communication. The business email is set up via the user’s custom domain and adds features that will add credibility and extra professionalism to your company. The business mail that...
15 Best Email Hosting for Small Business (2019)
Zoho Mail free account was a popular choice for custom domain email hosting. It was like a free G Suite account! Later, Zoho removed most of the email features of free plan. The free Zoho Mail account is now web-based only. It does not support POP/IMAP/email forwarding. Means, you cannot check your email using a 3rd party app.

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be a lot more popular than Zoho Mail. While we know about 38 links to osTicket, we've tracked only 1 mention of Zoho Mail. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Mail mentions (1)

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zoho Mail and osTicket, you can also consider the following products

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FastMail - Email, calendars, and contacts to highest standards of security, privacy and reliability.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!