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Zoho Discussions VS GetSatisfaction

Compare Zoho Discussions VS GetSatisfaction and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zoho Discussions logo Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • Zoho Discussions Landing page
    Landing page //
    2023-09-29
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

Zoho Discussions videos

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GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to Zoho Discussions and GetSatisfaction)

Zoho Discussions

GetSatisfaction

Customer Feedback
13 13%
Customer Feedback
87% 87
Help Desk
13 13%
Help Desk
87% 87
Feedback
19 19%
Feedback
81% 81
Customer Support
7 7%
Customer Support
93% 93

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Discussions and GetSatisfaction

Zoho Discussions Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing Zoho Discussions and GetSatisfaction, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

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