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GetSatisfaction VS Sirena.app

Compare GetSatisfaction VS Sirena.app and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Sirena.app logo Sirena.app

Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Sirena.app Landing page
    Landing page //
    2023-03-18

Enable every team member to view and respond to all messages through a centralized WhatsApp account. Transform your customer service and sales processes in the messaging era.

Sirena allows your organization to respond to WhatsApp through a shared team inbox. No more messaging through personal accounts. Integrate WhatsApp and Facebook Messenger.

GetSatisfaction

Website
getsatisfaction.com
Pricing URL
Official GetSatisfaction Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Sirena.app

Website
web.sirena.app
Pricing URL
Official Sirena.app Pricing
$ Details
paid Free Trial $99.0 / Monthly (Teams connected to 1 WhatsApp Line Includes 3 Users.)
Platforms
Browser Android iOS Windows Web Mac OSX Google Chrome
Release Date
2016 July
Edit details

GetSatisfaction videos

+ Add

Getsatisfaction - Pivotal Tracker

Sirena.app videos

+ Add

Sirena connects all of your agents into one line of WhatsApp

Category Popularity

0-100% (relative to GetSatisfaction and Sirena.app)

GetSatisfaction

Sirena.app

Help Desk
100 100%
Help Desk
0% 0
Customer Support
73 73%
Customer Support
27% 27
Customer Feedback
100 100%
Customer Feedback
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using GetSatisfaction and Sirena.app. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Sirena.app

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Sirena.app Reviews

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What are some alternatives?

When comparing GetSatisfaction and Sirena.app, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Respond.io - Turn Every Conversation into Business Results

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WATI - No-code chatbot builder for WhatsApp Business

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