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Zoho CRM VS Oracle NetSuite

Compare Zoho CRM VS Oracle NetSuite and see what are their differences

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website

Oracle NetSuite logo Oracle NetSuite

NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • Oracle NetSuite Landing page
    Landing page //
    2021-10-08

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

Oracle NetSuite

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Oracle NetSuite features and specs

  • Integrated Suite
    Oracle NetSuite provides an all-in-one solution that integrates various business functions such as ERP, CRM, E-commerce, and more, reducing the need for multiple disparate systems.
  • Scalability
    The platform is highly scalable, suitable for businesses of all sizes, and can grow with the organization, accommodating increasing business needs and complexity.
  • Cloud-Based
    Being a cloud-based solution, NetSuite eliminates the need for on-premise hardware, reducing IT costs and allowing access from anywhere with an internet connection.
  • Real-time Data
    NetSuite offers real-time dashboards and analytics, providing immediate insights into business performance and helping in making informed decisions quickly.
  • Customization
    The platform is highly customizable, allowing businesses to tailor workflows, reports, and user roles to align perfectly with their unique processes.
  • Global Reach
    NetSuite supports multiple languages, currencies, and tax regulations, making it ideal for businesses that operate in multiple countries.

Possible disadvantages of Oracle NetSuite

  • Cost
    The pricing of Oracle NetSuite can be high, particularly for small to medium-sized businesses, and includes various modules that can add to overall expenses.
  • Complexity
    With its extensive feature set, NetSuite can be complex to implement and may require considerable time and resources for training staff and configuring the system.
  • Customer Support
    Some users report that customer support can be inconsistent, with longer response times and varying levels of service quality.
  • Customization Difficulty
    While highly customizable, some customizations can be difficult to implement and may require the help of specialized developers or consultants, adding to the cost.
  • Dependency on Internet
    As a cloud-based solution, NetSuite's performance is entirely dependent on the quality and reliability of the internet connection, which can be a disadvantage in areas with poor connectivity.
  • Implementation Time
    The process of fully implementing NetSuite can be lengthy, requiring significant time investment from the business, which may disrupt normal operations during the transition period.

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Oracle NetSuite videos

Independent Review of Oracle Netsuite ERP | Small Business Accounting Software or Enterprise Ready?

More videos:

  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison
  • Demo - Oracle NetSuite Product Demo
  • Review - Oracle NetSuite Review: Key Modules, Pros And Cons, And Alternatives
  • Review - Oracle NetSuite ERP Implementation Challenges Revealed [Common Risks and Pitfalls]
  • Review - What is Oracle NetSuite? Introduction to NetSuite ERP for Small and Mid-Size Business

Category Popularity

0-100% (relative to Zoho CRM and Oracle NetSuite)
CRM
84 84%
16% 16
ERP
0 0%
100% 100
Sales
100 100%
0% 0
CRM Platforms
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and Oracle NetSuite

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Oracle NetSuite Reviews

Top 10 QuickBooks Alternatives (Free/Paid)
Netsuite is the best accounting software from Oracle that offers the business's financial performance in real-time and is one of the alternatives to Quickbooks Desktop. It also takes care of both account payables and receivables. NetSuite is a leading cloud-based ERP (Enterprise Resource Planning) software that offers a comprehensive suite of applications, including...
Top 9 Odoo Alternatives
NetSuite’s intelligence user interface provides users with pertinent business data within the system, allowing them to understand their tasks and how they contribute to the business. With over 24,000 customers in more than 200 countries worldwide, Oracle NetSuite has proven itself as a reliable and robust ERP solution.
9 Small Business Inventory Management Software
With NetSuite, you're getting a cloud-based financial management system that integrates seamlessly with inventory, CRM, and eCommerce. As a small business owner, this unification is pivotal for making data-driven decisions, from tracking real-time inventory to evaluating customer interaction.
12 Best Asset Management Software For IT Teams In 2023
Why I picked NetSuite: I chose NetSuite for its ability to help organizations track depreciating assets and leased equipment like vehicles, buildings, and machinery. In my opinion, the platform is also one of the most practical, time-saving solutions to take on a variety of business functions like HR and finance.
Source: thectoclub.com
Top 10 Competitors and Alternatives to Handshake in 2022
NetSuite's Suite eCommerce software offers a wide range of features, and it possesses an order management system that can manage and work with orders from various mediums. NetSuite eCommerce aims to be an all-in-all eCommerce platform that doesn't require the need for integration with other platforms and mediums. It's robust and most suited for more prominent companies and...
Source: www.growmax.io

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

Oracle NetSuite mentions (0)

We have not tracked any mentions of Oracle NetSuite yet. Tracking of Oracle NetSuite recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho CRM and Oracle NetSuite, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Odoo - An all-integrated business app suite to unleash your growth potential.