Software Alternatives, Accelerators & Startups

Zoho CRM VS LeadSquared

Compare Zoho CRM VS LeadSquared and see what are their differences

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website

LeadSquared logo LeadSquared

Accelerating Growth with Smarter Engagement.
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • LeadSquared Landing page
    Landing page //
    2022-10-07

LeadSquared is the world-class CRM and marketing platform that anyone can use, trusted by over 2500 institutions worldwide. Specializing in healthcare and education, we reached a valuation of $1 billion in 2022 and were awarded Unicorn status – one of the first hundred startups in India to reach that milestone. LeadSquared is headquartered in Bengaluru, India, with offices in North America, Australia, South Africa, the Philippines, and Indonesia. For more information, visit www.leadsquared.com

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

LeadSquared

$ Details
-
Platforms
-
Release Date
-

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

LeadSquared features and specs

  • Comprehensive Lead Management
    LeadSquared offers robust lead management features that help in capturing, nurturing, and converting leads efficiently. It allows for effective tracking and detailed profiling of leads.
  • Marketing Automation
    The platform includes powerful marketing automation tools which enable businesses to streamline marketing campaigns, set up automated workflows, and personalize customer engagement.
  • Sales Funnel Visibility
    LeadSquared provides a clear view of the sales funnel, helping sales teams to understand the status of prospects and where they stand in the sales cycle.
  • Customizable Forms and Landing Pages
    Users can create customizable forms and landing pages to capture leads effectively, which can be integrated into various marketing campaigns.
  • Easy Integration
    The platform integrates easily with a wide range of other tools and systems such as CRM, email, and communication tools, facilitating seamless data flow across different platforms.
  • Analytics and Reporting
    LeadSquared provides detailed analytics and reporting features, allowing users to gain insights into their marketing and sales performance for better decision-making.
  • Mobile App
    The mobile app offers on-the-go access to lead management and CRM functionalities, making it convenient for mobile sales teams.
  • User-Friendly Interface
    The platform boasts a user-friendly interface that is easy to navigate, making it accessible even to users with limited technical know-how.

Possible disadvantages of LeadSquared

  • Cost
    LeadSquared can be expensive for small businesses or startups with limited budgets, as its pricing is relatively higher compared to some other lead management tools.
  • Onboarding Time
    Due to its comprehensive feature set, the onboarding process may take time, requiring thorough training and adaptation.
  • Customization Limitations
    While LeadSquared offers customization options, some users may find limitations in tailoring certain features to fit their specific needs.
  • Complexity of Features
    The vast array of features can be overwhelming for some users, especially small teams or individuals who may not need all functionalities.
  • Customer Support
    Some users have reported that customer support can be slow or less responsive at times, which can be a drawback during critical issues.
  • Third-Party Integrations
    While integration options are available, setting up third-party integrations can sometimes be complex and may require technical assistance.
  • Email Deliverability
    A few users have noted issues with email deliverability, which can impact the reach of email marketing campaigns.

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Analysis of LeadSquared

Overall verdict

  • LeadSquared is a solid choice for businesses seeking to streamline their sales and marketing efforts. It offers a variety of features that cater to different aspects of lead management and customer relationship management, making it a versatile option for businesses of all sizes.

Why this product is good

  • LeadSquared is a comprehensive marketing automation and CRM platform designed to help businesses increase their sales productivity and enhance marketing effectiveness. It integrates well with various tools, offers lead capture automation, and provides detailed analytics and reporting. The platform is appreciated for its user-friendly interface and strong customer support.

Recommended for

    LeadSquared is recommended for small to medium-sized businesses looking to optimize their lead management processes and enhance their sales and marketing efficiency. It's particularly well-suited for industries such as education, financial services, healthcare, and real estate, where managing customer relationships and automation can significantly impact success.

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

LeadSquared videos

[Customer Testimonial] How BYJU'S Increased Their Sales Conversion with LeadSquared

More videos:

  • Review - Interview with Prashant Kumar Singh, Co-founder and CCO, LeadSquared
  • Demo - In depth demo - Key Features of LeadSquared

Category Popularity

0-100% (relative to Zoho CRM and LeadSquared)
CRM
80 80%
20% 20
Sales
76 76%
24% 24
CRM Platforms
67 67%
33% 33
Productivity
100 100%
0% 0

User comments

Share your experience with using Zoho CRM and LeadSquared. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and LeadSquared

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.

LeadSquared Reviews

Top 9 Best Copper CRM Alternatives for Businesses in 2023
For companies of all sizes, LeadSquared offers a cloud-based marketing automation and customer relationship management (CRM) solution, being one of the best Copper CRM alternatives. It provides clients with services for businesses in a variety of sectors, including finance, e-commerce, education, health and wellness, marketing, real estate, software, and hospitality.
Source: magenest.com

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

LeadSquared mentions (0)

We have not tracked any mentions of LeadSquared yet. Tracking of LeadSquared recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho CRM and LeadSquared, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Alore CRM - The AI-powered CRM that works 24x7 behind the scenes to do all your trivial work, so you can focus on what really matters: closing deals

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

Base CRM - Customer relationship management (CRM) & sales software geared towards making your small business, mid-market or enterprise sales team 10x more productive.