Software Alternatives, Accelerators & Startups

Zoho CRM VS Chatbase

Compare Zoho CRM VS Chatbase and see what are their differences

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website

Chatbase logo Chatbase

Build a ChatGPT-like chatbot from your knowledge base.
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • Chatbase Landing page
    Landing page //
    2024-02-25

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone

Chatbase

$ Details
freemium $10.0 / Monthly
Platforms
-

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Chatbase features and specs

  • Upload PDF and get a chatbot that answers questions on it: Yes
  • API Access: Yes
  • Embed on website: Yes

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Chatbase videos

No Chatbase videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zoho CRM and Chatbase)
CRM
100 100%
0% 0
AI
0 0%
100% 100
Sales
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and Chatbase

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Chatbase Reviews

  1. Bad work

    Chatbase Evaluation: Definitely, after many hours of uploading documents that I have been refining, it continues to respond with absurd or incorrect answers, and sometimes even claims to have no information when it had answered correctly just 10 minutes before. A significant waste of time and money.

Social recommendations and mentions

Based on our record, Chatbase seems to be a lot more popular than Zoho CRM. While we know about 12 links to Chatbase, we've tracked only 1 mention of Zoho CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

Chatbase mentions (12)

  • Show HN: Put ChatGPT on any website in 5 seconds. No signup required
    Congrats on the launch. How is it different from - https://chatbase.co/ https://sitegpt.ai/. - Source: Hacker News / 10 months ago
  • ChatGPT trending down hard in a lot of places (although not in India)
    More and more people won’t use the base product directly, but downstream products such as https://chatbase.co, Microsoft Copilot integrated in all office applications, upcoming robots such as OpenAI Neo, etc. Source: 11 months ago
  • Paid AI to train on company docs?
    Chatbase.co is a good one. You can upload any text related file or pdf. Pretty user friendly and there's a lifetime deal on appsumo right now. Source: 12 months ago
  • Upload multiple pdfs and ask questions about these pdfs
    I know there are several services out there such as chatbase.co (https://www.chatbase.co/) What service do you use? Source: about 1 year ago
  • What GPT/AI apps do you actually use? I'll share my favorites
    Chatbase.co is a web app where you can embed pdf-s and then ask anything about it. It's an awesome tool to create questions for my college lecture notes and find answers in lengthy documents to easy questions (e.g.: How many times can I take an exam for free?). There is a free version which is enough most of the time for these kinds of use cases. Source: about 1 year ago
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What are some alternatives?

When comparing Zoho CRM and Chatbase, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

SiteGPT - ChatGPT for every website.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Dante AI - Custom GPT chatbots trained on your data