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Zoho CRM VS Call Automation in Close.io

Compare Zoho CRM VS Call Automation in Close.io and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes

Call Automation in Close.io logo Call Automation in Close.io

A power dialer built inside your CRM
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • Call Automation in Close.io Landing page
    Landing page //
    2023-06-13

Zoho CRM

Website
zoho.com
Pricing URL
Official Zoho CRM Pricing
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June
Edit details

Call Automation in Close.io

Website
close-website.webflow.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Call Automation in Close.io features and specs

  • Increased Efficiency
    Call automation in Close.io streamlines the calling process by reducing the time spent on manual dialing, allowing sales teams to reach more leads in less time.
  • Consistent Follow-ups
    Automated call features ensure that follow-ups are conducted consistently according to a pre-determined schedule, eliminating the risk of missing out on potential opportunities.
  • Enhanced Productivity
    By automating repetitive tasks, sales agents can focus on more strategic activities, improving overall productivity and sales effectiveness.
  • Improved Data Management
    Call automation in Close.io facilitates better data collection and management by automatically logging calls and updating records, ensuring accurate and up-to-date information.
  • Customization
    The ability to customize call sequences and workflows to suit specific business needs allows for a personalized approach to lead engagement.

Possible disadvantages of Call Automation in Close.io

  • Lack of Personal Touch
    Automated calls can lack the personal touch that human interactions provide, potentially leading to less effective communication with clients.
  • Dependence on Technology
    Relying heavily on call automation may lead to issues if technical problems arise, potentially disrupting sales processes.
  • Initial Setup Complexity
    The initial setup and customization of call automation in Close.io may be complex and time-consuming, requiring a learning curve for new users.
  • Over-Automation Risk
    There is a risk of over-automation, where too many touchpoints are automated, leading to robotic interactions and potential disengagement from leads.
  • Compliance Concerns
    Automating calls without proper consideration of compliance with regulations such as GDPR or TCPA can lead to legal challenges and fines.

Analysis of Zoho CRM

Overall verdict

  • Overall, Zoho CRM is a solid choice for businesses looking for a cost-effective CRM solution with extensive features and customization options. It provides good value for money and is suitable for a wide range of industries.

Why this product is good

  • Zoho CRM is considered good due to its affordability, robust feature set, and flexibility. It offers a comprehensive suite of tools that help businesses manage customer relationships effectively. Some key features include lead and contact management, workflow automation, analytics, reporting, and integration with other Zoho tools and third-party applications. Zoho CRM is also praised for its user-friendly interface and strong customer support.

Recommended for

    Zoho CRM is recommended for small to medium-sized businesses that require a scalable solution to manage their customer relationships. It's ideal for organizations seeking to enhance their sales processes, improve customer engagement, and streamline business operations without incurring high costs. Additionally, companies already using Zoho's suite of applications may benefit from the seamless integration options available within the Zoho ecosystem.

Zoho CRM videos

+ Add

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Call Automation in Close.io videos

No Call Automation in Close.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zoho CRM and Call Automation in Close.io)

Zoho CRM

Call Automation in Close.io

CRM
100 100%
CRM
0% 0
Sales
99 99%
Sales
1% 1
Real Estate CRM
0 0%
Real Estate CRM
100% 100
CRM Platforms
100 100%
CRM Platforms
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and Call Automation in Close.io

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
Source: www.bigcontacts.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
Source: www.3dsellers.com

Call Automation in Close.io Reviews

We have no reviews of Call Automation in Close.io yet.
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Social recommendations and mentions

Call Automation in Close.io might be a bit more popular than Zoho CRM. We know about 1 link to it since March 2021 and only 1 link to Zoho CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

Call Automation in Close.io mentions (1)

  • Is Too Many Features Bad?
    First hit - Https://close.com/calling/power-dialer/. Source: over 3 years ago

What are some alternatives?

When comparing Zoho CRM and Call Automation in Close.io, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

LRS CurbAppeal - LRS CurbAppeal (located in Springfield, Illinois) provides online solutions designed to meet the...

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Realty Pilot - Realty Pilot is a suite of paperless real estate software.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Close - A CRM with built-in calling, SMS, and email

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