Software Alternatives, Accelerators & Startups

Zinrelo VS Zoho CRM

Compare Zinrelo VS Zoho CRM and see what are their differences

Zinrelo logo Zinrelo

Zinrelo is an enterprise-grade loyalty rewards platform designed for the needs of mid to large businesses, offering a comprehensive solution to boost customer engagement, repeat sales, and revenue that maximizes customer loyalty.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Zinrelo Landing page
    Landing page //
    2023-06-16
  • Zinrelo Loyalty Program-Dashboard
    Loyalty Program-Dashboard //
    2024-03-05
  • Zinrelo Loyalty Program-Use Experience
    Loyalty Program-Use Experience //
    2024-03-05
  • Zinrelo Loyalty Program-Dashboard
    Loyalty Program-Dashboard //
    2024-03-05
  • Zinrelo User Experience
    User Experience //
    2024-03-05

Zinrelo: Maximizing Customer Loyalty and Revenue through a Modern Loyalty Rewards Platform

Zinrelo is a leading loyalty rewards software designed to enhance customer engagement, drive repeat sales, and optimize per-customer revenue for businesses. By leveraging cutting-edge technologies such as data sciences and machine learning, Zinrelo enables businesses to create comprehensive loyalty programs that cater to various dimensions of customer loyalty.

  • 360-Degree Customer Engagement and Loyalty: Zinrelo focuses on unlocking customer loyalty across multiple dimensions, including transactional, social, referral, engagement, behavioral, and emotional loyalty.

  • Proven Results: Zinrelo has a track record of delivering significant results for its customers. Businesses that have implemented Zinrelo's loyalty rewards platform have witnessed an impressive 80% increase in repeat sales, a 50% improvement in profitability, and a remarkable 2.4X increase in per-customer revenue.

  • Seamless Integration and Customization: Zinrelo seamlessly integrates with various ecommerce platforms, making it easy for businesses to implement and manage their loyalty programs. Zinrelo provides the flexibility to tailor loyalty programs according to the specific needs and preferences of each business.

  • Highly Customized Rewards Programs: Zinrelo empowers businesses to create highly customized rewards programs that resonate with their target audience. From personalized offers and promotions to tiered loyalty structures and gamification elements, Zinrelo offers a wide range of features.

  • Continuous Innovation: Zinrelo stays at the forefront of loyalty marketing by embracing continuous innovation. The platform leverages advanced data sciences and machine learning techniques to analyze customer behavior, identify trends, and optimize loyalty program performance.

  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone

Zinrelo features and specs

  • Customizable Reward Structures: Yes
  • Multichannel Engagement: Yes
  • Data Analytics and Insights: Yes
  • Customizable Reports: Yes
  • Omnichannel Capability: Yes

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Zinrelo videos

AI, Sustainability and Strategies in Loyalty Programs with David Slavick

More videos:

  • Review - Zinrelo Loyalty Rewards Software - Think Holistic Loyalty. Think Zinrelo.
  • Review - Loyalty Spotlight - Unlocking Success with Zinrelo
  • Review - Loyalty Rewards Platform Overview - Explainer Video - Zinrelo
  • Demo - Zinrelo Loyalty Rewards - Demo Video
  • Review - Engage. Retain. Repeat - Why a Loyalty Program is a Must-have for Brands in 2023

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Zinrelo and Zoho CRM)
Loyalty Marketing
100 100%
0% 0
CRM
0 0%
100% 100
Marketing Platform
100 100%
0% 0
Sales
0 0%
100% 100

Questions and Answers

As answered by people managing Zinrelo and Zoho CRM.

Why should a person choose your product over its competitors?

Zinrelo's answer

Choosing the right loyalty program software is crucial for businesses aiming to enhance customer retention and engagement. Zinrelo stands out among its competitors for several reasons, making it an attractive choice for businesses seeking a comprehensive and efficient enterprise loyalty platform. Here are key factors that highlight why a person should consider Zinrelo over other options:

1. Comprehensive Customer Engagement: Unlike many competitors that focus primarily on transaction-based rewards, Zinrelo offers a broader engagement model. It rewards customers for a wide range of activities, including social media interactions, referrals, and more, ensuring a more holistic approach to customer engagement.

2. Advanced Data Analytics and Customization: Zinrelo provides superior analytics tools that allow businesses to gain deep insights into customer behavior and preferences. This data-driven approach supports highly customized loyalty programs tailored to meet specific business goals and customer needs, a feature that sets it apart from many other loyalty platforms.

3. Ease of Integration: Zinrelo is designed for seamless integration with a vast array of ecommerce platforms, POS systems, and other essential business tools. This ease of integration simplifies the implementation process, making it a user-friendly option for businesses without extensive technical resources.

4. Scalability: Whether you're a small business or a large enterprise, Zinrelo offers scalable solutions that can grow with your business. This flexibility ensures that the platform remains effective and relevant as your business expands, a critical advantage over many loyalty program software options that may not scale as effectively.

5. Omnichannel Loyalty Solutions: In today's retail environment, offering a consistent customer experience across all channels is essential. Zinrelo's omnichannel capabilities ensure that customers can earn and redeem rewards whether they shop online, in-store, or via mobile, providing a seamless experience that many competitors cannot match.

6. Global Reach: With multi-currency and multi-language support, Zinrelo is well-equipped to serve global businesses. This capability allows enterprises operating in multiple countries to maintain a cohesive loyalty program across different markets, an advantage that not all loyalty platforms can provide.

7. Personalized Experiences: Leveraging advanced machine learning algorithms, Zinrelo offers personalized customer experiences by delivering relevant rewards and communications. This personalization is key to driving customer engagement and loyalty, setting Zinrelo apart from competitors that offer more generic loyalty solutions.

8. Robust Security Measures: Data security is paramount in today's digital landscape. Zinrelo prioritizes the protection of sensitive customer information with robust security measures, ensuring compliance with data protection regulations and providing peace of mind for businesses and their customers.

9. Expert Support and Consulting: Zinrelo goes beyond software to offer expert support and consulting services, helping businesses design and optimize their loyalty programs. This level of support can be invaluable for businesses looking to maximize the impact of their loyalty initiatives, offering an advantage over competitors that may only provide basic customer service.

10. Innovative Features and Regular Updates: Zinrelo continuously innovates and updates its platform with new features to keep pace with evolving market trends and customer expectations. This commitment to innovation ensures that businesses using Zinrelo stay ahead of the curve, offering modern and effective loyalty solutions.

In summary, Zinrelo's combination of comprehensive engagement strategies, advanced analytics, ease of integration, scalability, and exceptional support makes it a superior choice for businesses seeking an effective enterprise loyalty platform. These distinctive features, along with its global capabilities and focus on security, position Zinrelo as a leading choice in the loyalty program software market.

What makes your product unique?

Zinrelo's answer

Zinrelo, a top loyalty program software, provides a comprehensive suite of services designed to enhance customer retention, engagement, and revenue generation for businesses. Here are several factors that make Zinrelo a unique and powerful enterprise loyalty platform:

1. 360-Degree Engagement: Zinrelo offers a holistic approach to customer engagement, enabling businesses to reward not just purchases but a variety of customer actions. This includes social media engagement, referrals, account creation, and more, making it a versatile loyalty platform for businesses looking to engage customers at multiple touchpoints.

2. Data-Driven Insights: With its advanced analytics and reporting tools, Zinrelo helps businesses understand customer behavior and preferences in depth. This data-driven approach enables the customization of the loyalty program to better meet customer needs and maximize engagement.

3. Seamless Integration: Zinrelo prides itself on its ability to integrate seamlessly with a wide range of ecommerce platforms, POS systems, and other business tools. This flexibility ensures that businesses can implement and manage their loyalty program without the need for extensive IT resources, making it a highly accessible loyalty program software for businesses of all sizes.

4. Customization and Scalability: Zinrelo’s platform is highly customizable, allowing businesses to tailor the look and feel of their loyalty program to match their brand identity. Additionally, the platform is scalable, capable of supporting the needs of small businesses to large enterprises, making it a comprehensive enterprise loyalty platform.

5. Multi-tiered Loyalty Programs: The platform supports the creation of multi-tiered loyalty programs, encouraging customers to achieve higher levels of engagement and loyalty. This feature helps businesses create a sense of exclusivity and reward their most loyal customers with more significant benefits.

6. Omnichannel Capability: Recognizing the importance of providing a consistent customer experience across all channels, Zinrelo offers omnichannel loyalty solutions. Whether customers shop online, in-store, or through mobile apps, they can earn and redeem rewards seamlessly, enhancing the overall customer experience.

7. Personalized Customer Experiences: Through the use of advanced machine learning algorithms, Zinrelo enables personalized customer experiences by offering relevant rewards, recommendations, and communications based on individual customer behaviors and preferences.

8. Global Support: Zinrelo’s loyalty platform is designed to support global businesses, with features such as multi-currency and multi-language capabilities. This makes it easier for enterprises operating in multiple countries to implement a unified loyalty program that resonates with diverse customer bases.

9. Robust Security: Understanding the importance of data security, especially in customer-centric platforms, Zinrelo employs stringent security measures to protect sensitive customer information and ensure compliance with relevant data protection regulations.

10. Expert Support and Consulting: Beyond its software capabilities, Zinrelo also offers expert support and consulting services to help businesses design, implement, and optimize their loyalty programs. This ensures that businesses can maximize the ROI of their loyalty initiatives with the guidance of experienced professionals.

Zinrelo's unique combination of flexibility, customization, data-driven insights, and comprehensive support makes it a distinguished solution among loyalty program software options. Its ability to adapt to a business's evolving needs and its focus on creating a seamless, engaging customer experience across multiple channels stand out as key differentiators in the crowded enterprise loyalty platform market.

How would you describe your primary audience?

Zinrelo's answer

Zinrelo's primary audience consists of enterprises and large businesses. These organizations typically have complex needs and require scalable, flexible solutions that can support extensive customer bases, intricate operational structures, and multifaceted marketing strategies. They seek robust, reliable platforms that can integrate seamlessly with their existing systems, enhance customer engagement, and drive loyalty. Enterprises and large businesses look for advanced features, high-level customization options, and comprehensive support to ensure the technology aligns with their strategic goals and contributes to sustained growth and competitiveness.

Which are the primary technologies used for building your product?

Zinrelo's answer

The primary technologies used for building Zinrelo's product include a combination of backend and frontend technologies. Here are the points highlighting the key technologies:

1. Backend Technologies:

  • Python: A versatile programming language used for various aspects of the backend development, including business logic implementation, data processing, and server-side scripting.

  • MongoDB: A NoSQL database used for storing, retrieving, and managing application data in a flexible, scalable way.

  • MongoEngine: An Object-Document Mapper (ODM) for MongoDB, used with Python. It provides a high-level abstraction for working with MongoDB documents as if they were Python objects.

2. Frontend Technologies:

  • ReactJS: A JavaScript library for building user interfaces, especially single-page applications. It's used for handling the view layer for web and mobile apps.

  • HTML: The standard markup language used to create and design pages on the Web. HTML is used to structure the web page and its content.

  • CSS: Cascading Style Sheets (CSS) is used for designing and customizing the look and feel of the web pages, including layout, colors, and fonts.

These technologies are leveraged together to create a robust, scalable, and user-friendly platform.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zinrelo and Zoho CRM

Zinrelo Reviews

16 Best Customer Loyalty Software of 2024: Compared
Zinrelo is the most unique platform I found while putting together this list. Their goal is to integrate every element of your business into their system in order to ensure that all the moving parts are working well together. It considers customer behavior, along with your needs as a business owner, to create seamless cohesion between loyalty rewards, analytics, branding,...
Source: thecxlead.com
Customer Loyalty Program Software and Apps
Zinrelo considers itself the ideal customer loyalty platform for mid-size and large enterprises. You can reward customers for various actions, including repeat transactions, activities on social media, specific user behavior, referrals, and defined interactions. You can segment your customers into tiers, making them feel special. Then, engage with them using Zinrelo’s...

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zinrelo mentions (0)

We have not tracked any mentions of Zinrelo yet. Tracking of Zinrelo recommendations started around Mar 2021.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing Zinrelo and Zoho CRM, you can also consider the following products

LoyaltyLion - LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Open Loyalty - 100% customizable loyalty platform with ready to-use-features gamification and loyalty features. Available in Open Source and Enterprise edition.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Propello - Grow Revenue, Reduce Customer Churn, Retain Customers. Reward-driven customer loyalty & retention programmes, partner marketing platform and referral programmes

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.