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SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
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Startups and agile support teams.
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SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
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SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
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SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
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SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
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Moving to this platform took time, but now i admit, that i work easier.
Very fast and reliable. Amazing inapp experience
Based on our record, Zenkit seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're looking for a flexible tool, actually a flexible connected suite of tools, I vividly encourage you to test our solution: Zenkit Suite. You'll find all you need in here; https://zenkit.com/. Source: almost 2 years ago
Zenkit.com — Project management and collaboration tool. Free for up to 5 members, 5 GB attachments. - Source: dev.to / almost 3 years ago
Zenkit Todo for project management. I use it for organizing my todos at work as well as for private stuff (e.g. When we moved to a new appartement). It's very simple and intuitive but at the same highly customizable and flexible. Https://zenkit.com/. Source: about 3 years ago
I use Zenkit and love it because it's very flexible. The basic plan is free. Https://zenkit.com/. Source: about 3 years ago
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
Todoist - Todoist is a to-do list that helps you get organized, at work and in life.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community