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Zendesk VS ZipBooks

Compare Zendesk VS ZipBooks and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

ZipBooks logo ZipBooks

ZipBooks is online accounting software for small businesses. 100% free, forever.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • ZipBooks Landing page
    Landing page //
    2021-10-08

Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ZipBooks videos

+ Add

Starting with ZipBooks

More videos:

  • Review - Top Free Accounting Software For 2018 (ZipBooks review, SlickPie review, Wave Accounting review)
  • Review - Zipbooks review

Category Popularity

0-100% (relative to Zendesk and ZipBooks)

Zendesk

ZipBooks

Customer Support
100 100%
Customer Support
0% 0
Accounting
0 0%
Accounting
100% 100
Help Desk
100 100%
Help Desk
0% 0
Bookkeeping
0 0%
Bookkeeping
100% 100

User comments

Share your experience with using Zendesk and ZipBooks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ZipBooks

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

ZipBooks Reviews

20 best accounting software tools
ZipBooks is a free accounting and online invoicing software with a wider scope of features that help you streamline more than just your accounting tasks – you’ll also gain insight into your businesses’ operations.
Source: clockify.me
8 Best QuickBooks Alternatives You Can Use in 2021
Similar to ZipBooks, Wave is also an accounting software alternative to Quickbooks. It contains enough features needed to run a small business. They provide paid payment processors and payrolls to generate money. Above all, it comes completely free of charge.
Source: techdator.net
10 of the Best FreshBooks Alternatives That Will Make Bookkeeping Easier
ZipBooks is a robust accounting platform for entrepreneurs and enterprises. It lets subscribers use its basic features free of cost. You’ll only pay for third-party services available within the software program. ZipBooks imports your bank data for quick reconciliation.
Source: shanebarker.com
ZipBooks vs. LessAccounting
ZipBooks is all about providing the best free accounting software solution for your small business needs. It takes seconds to sign up with ZipBooks and you can send out your first invoice in no time.
Source: zipbooks.com
7 Best QuickBooks Alternatives 2018 [Free & Paid]
ZipBooks includes two out of the three primary financial statements on our list. You can run a profit and loss report and a balance sheet report in ZipBooks. However, you cannot run a cash flow statement in ZipBooks. If you sign up for the ZipBooks Services plan, you receive advanced reports, including a tax savings analysis, along with recommendations.
Source: fitsmallbusiness.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than ZipBooks. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

ZipBooks mentions (1)

  • Simple Accounting Software
    I like zipbooks https://zipbooks.com/ not too expensive. Source: about 3 years ago

What are some alternatives?

When comparing Zendesk and ZipBooks, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreshBooks - The ideal accounting software for small business owners.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Xero - Xero is online accounting for your small business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Wave Financial - Award-winning financial software designed for entrepreneurs.

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