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Zendesk VS Ticket Tailor

Compare Zendesk VS Ticket Tailor and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Ticket Tailor logo Ticket Tailor

Ticket Tailor is an easy-to-use event ticketing platform that allows event organizers of all shapes and sizes to sell tickets online.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Ticket Tailor Landing page
    Landing page //
    2023-04-27

Three reasons to choose Ticket Tailor to sell your tickets online:

1. Low, fair and simple fees:

Ticket Tailor only charges a small flat fee per ticket and offers charity discounts.

2. Exceptional support:

24/7 customer support with an average response time of less than 2 minutes, means there is always someone on hand to help.

3. Easy-to-use:

No technical or ticketing skills required, the product is designed to be intuitive for first-time users and feature-rich enough for ticketing experts.

Features and benefits

With Ticket Tailor low fees and simplicity does not come at the expense of a ticketing platform packed with advanced and handy features to meet the needs of even the most complex of events.

  • Free for free tickets
  • Free check-in app for on the day registration
  • Manage time-slots and ongoing events with our calendar feature
  • Fully featured seating chart tool
  • Customisable checkout form, tickets and event pages
  • Embed on your own website
  • Send automated emails
  • Discount and voucher codes
  • Easily refund and transfer tickets
  • Integrate to 100s of other platforms
  • Open API for custom integrations

And more...

  • Ticketing with purpose

With every ticket sold on Ticket Tailor we commit to donate 1p/1.3c to climate charities. We are also a carbon-neutral business.

Have more questions? Contact us at hi@tickettailor.com.

Zendesk features and specs

No features have been listed yet.

Ticket Tailor features and specs

  • Free check-in app: Yes
  • Seating chart: Yes
  • White Labeling: Yes
  • Time slots: Yes
  • Calendar View: Yes
  • Customizable Branding: Yes
  • Discount coupons: Yes
  • Mobile tickets: Yes
  • Waitlists: Yes
  • Apple and Google Pay: Yes
  • Stripe integration: Yes
  • PayPal integration: Yes
  • Mailchimp integration: Yes
  • Order Management: Yes
  • Refunds: Yes
  • Automated Emails: Yes
  • Reporting and analytics: Yes
  • Zapier integration: Yes

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Ticket Tailor videos

+ Add

How To Sell Tickets Online - Ticket Tailor

More videos:

  • Review - Sell event tickets online with low fees and no fuss – Ticket Tailor

Category Popularity

0-100% (relative to Zendesk and Ticket Tailor)

Zendesk

Ticket Tailor

Customer Support
100 100%
Customer Support
0% 0
Event Management
0 0%
Event Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Online Ticketing
0 0%
Online Ticketing
100% 100

User comments

Share your experience with using Zendesk and Ticket Tailor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Ticket Tailor

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Ticket Tailor Reviews

Top 10 Alternatives to Eventbrite: Leading Event Management Software Solutions
Ticket Tailor is a platform that sells tickets online. It offers an instant solution and is easy to set up. It works well for any event and can even set up multiple events and manage ticket allocations. It also manages customers’ orders and deals efficiently. Businesses or event managers can even check sale summaries with ease. The data could be exported, and event managers...
Source: financesonline.com
10 of the best online ticketing platforms for event planners
The whole premise of TicketTailor is that unlike other platforms they don’t charge fees per ticket sold, but instead charge a flat monthly rate. The rates start at £19 for up to five active events and 250 tickets per each.
Source: blog.printsome.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Ticket Tailor mentions (0)

We have not tracked any mentions of Ticket Tailor yet. Tracking of Ticket Tailor recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Ticket Tailor, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Eventbrite - Discover Great Events or Create Your Own & Sell Tickets

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cvent - Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.

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