Software Alternatives & Reviews

Zendesk VS spaCy

Compare Zendesk VS spaCy and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

spaCy logo spaCy

spaCy is a library for advanced natural language processing in Python and Cython.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • spaCy Landing page
    Landing page //
    2023-06-26

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

spaCy videos

Honda Spacy Helm in PGM-FI Review & Test Ride

More videos:

  • Review - Review Singkat Honda Spacy
  • Review - REVIEW HONDA SPACY 2018/2019

Category Popularity

0-100% (relative to Zendesk and spaCy)
Customer Support
100 100%
0% 0
Natural Language Processing
Help Desk
100 100%
0% 0
NLP And Text Analytics
0 0%
100% 100

User comments

Share your experience with using Zendesk and spaCy. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and spaCy

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

spaCy Reviews

We have no reviews of spaCy yet.
Be the first one to post

Social recommendations and mentions

Based on our record, spaCy should be more popular than Zendesk. It has been mentiond 58 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

spaCy mentions (58)

  • Step by step guide to create customized chatbot by using spaCy (Python NLP library)
    Hi Community, In this article, I will demonstrate below steps to create your own chatbot by using spaCy (spaCy is an open-source software library for advanced natural language processing, written in the programming languages Python and Cython):. - Source: dev.to / about 1 month ago
  • Best AI SEO Tools for NLP Content Optimization
    SpaCy: An open-source library providing tools for advanced NLP tasks like tokenization, entity recognition, and part-of-speech tagging. Source: 5 months ago
  • A beginner’s guide to sentiment analysis using OceanBase and spaCy
    In this article, I'm going to walk through a sentiment analysis project from start to finish, using open-source Amazon product reviews. However, using the same approach, you can easily implement mass sentiment analysis on your own products. We'll explore an approach to sentiment analysis with one of the most popular Python NLP packages: spaCy. - Source: dev.to / 6 months ago
  • Against LLM Maximalism
    Spacy [0] is a state-of-art / easy-to-use NLP library from the pre-LLM era. This post is the Spacy founder's thoughts on how to integrate LLMs with the kind of problems that "traditional" NLP is used for right now. It's an advertisement for Prodigy [1], their paid tool for using LLMs to assist data labeling. That said, I think I largely agree with the premise, and it's worth reading the entire post. The steps... - Source: Hacker News / 8 months ago
  • What do you all think about (setq sentence-end-double-space nil)?
    I chose spacy. Although it's not state of the art, it's very well established and stable. Source: 10 months ago
View more

What are some alternatives?

When comparing Zendesk and spaCy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Amazon Comprehend - Discover insights and relationships in text

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Cloud Natural Language API - Natural language API using Google machine learning

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FuzzyWuzzy - FuzzyWuzzy is a Fuzzy String Matching in Python that uses Levenshtein Distance to calculate the differences between sequences.