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Zendesk VS Orderwerks

Compare Zendesk VS Orderwerks and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Orderwerks logo Orderwerks

Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Orderwerks Landing page
    Landing page //
    2021-05-13

Orderwerks is a complete platform allowing your business to manage their orders, inventory and shipments with a simple and easy to use interface. Orderwerks has many features, but these are just some of the main ones:

  • 100% Made and Supported in the USA.
  • Mobile Ready - Phone & Tablet .
  • A Single Click will Start Creating Orders.
  • Simple and Easy Item Entry .
  • Private Customer Sales Order Entry .
  • Price Groups / Tiers .
  • Catalog Item Management & Sync .
  • User Access Management .
  • Standard & Custom Reports .
  • Data Exports .
  • Basic Inventory Management .
  • Private Customer eCommerce/Ordering Portal .
  • Shipping / Fulfillment Management .
  • Vendor Catalog & Price Group Lock .
  • Internationalized .
  • Custom Integrations .
  • Business Overview Snapshot .
  • Simple and Intuitive Pick Lists .
  • Quotes .
  • Order Lead-Time Management .
  • Dark Mode .

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Orderwerks

Website
orderwerks.com
Pricing URL
-
$ Details
paid Free Trial $50.0 / Monthly (Per User)
Platforms
Web Browser Windows Mac OSX WooCommerce Square QuickBooks Online QuickBooks Desktop ShipStation Zoho CRM Internet Explorer Google Chrome Linux Safari iOS REST API Firefox Shopify Edge Slack
Release Date
2019 March
Edit details

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Orderwerks videos

No Orderwerks videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Zendesk and Orderwerks)

Zendesk

Orderwerks

Customer Support
100 100%
Customer Support
0% 0
Sales
0 0%
Sales
100% 100
Help Desk
100 100%
Help Desk
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

Share your experience with using Zendesk and Orderwerks. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Orderwerks

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Orderwerks Reviews

Top 10 Competitors and Alternatives to Handshake in 2022
‍Orderwerks is a B2B Sales Order platform, Fulfillment, and Inventory Management Platform that is directed to any business that makes sales with other wholesalers, distributors, and manufacturers.
Source: www.growmax.io
What’s an Alternative to Handshake B2B Sales Automation?
OrderWerks is an order, catalog, and inventory management solution for B2B sales. The unified platform helps users handle, organize, track, and fulfill sales orders more efficiently.
Source: ordrtakr.co
15 Best Order Management Software for Inventory Management in 2022
Orderwerks is a B2B sales order platform made and supported right here in the USA. It’s got a number of features that should appeal to companies looking to get a handle on their order management, including:
Source: www.skuvault.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Orderwerks mentions (0)

We have not tracked any mentions of Orderwerks yet. Tracking of Orderwerks recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Orderwerks, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pepperi - Unified commerce integrated solution for companies to plan, execute & analyze their B2B sales. Find out why the most innovative brands in the world use Pepperi.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Showcase Sales - Create catalogs, manage sales orders, and marketing material in the Showcase sales app for iOS and Android. For sales reps, marketing teams and trade shows.

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