Software Alternatives & Reviews

Zendesk VS OptinMonster

Compare Zendesk VS OptinMonster and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

OptinMonster logo OptinMonster

OptinMonster helps to convert abandoning website visitors into subscribers and customers.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • OptinMonster Landing page
    Landing page //
    2023-06-18

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

OptinMonster videos

Best email optin plugin - OptinMonster review

More videos:

  • Review - What Does OptinMonster Do?

Category Popularity

0-100% (relative to Zendesk and OptinMonster)
Customer Support
100 100%
0% 0
Popups
0 0%
100% 100
Help Desk
100 100%
0% 0
Conversion Optimization
0 0%
100% 100

User comments

Share your experience with using Zendesk and OptinMonster. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and OptinMonster

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

OptinMonster Reviews

The 24 Best Email Marketing Tools
Sample review: Optinmonster “has various forms you can embed on your site to help with email conversion but one of the most interesting ones is the popup. You can set the popup only to appear on ‘exit intent’. This means that your website visitor can browse all they want and when they are about to exit the website you can have a popup appearing tempting the visitor to leave...
Source: webbiquity.com

Social recommendations and mentions

Zendesk might be a bit more popular than OptinMonster. We know about 7 links to it since March 2021 and only 6 links to OptinMonster. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

OptinMonster mentions (6)

  • How to Promote Podcast on Spotify?
    One of the best ways to promote your podcast is through email marketing. You can do this by sending your subscribers an email whenever you post a new episode. There are many tools out there to help you do this, including OptinMonster. Source: 9 months ago
  • Modals and Lead Gen Forms - How do i create these?
    I think the most popular one is this though: Https://optinmonster.com/. Source: over 1 year ago
  • Yesterday, we launched our Shopify website, and so far, we're pleased with the results!
    Of course, we installed all the necessary plugins like Smart SEO, OptinMonster and ModeMagic, which automates inventory, discount, and sale updates by automatically refreshing badges for discounts, new arrivals, and stock notifications. So far, it has shown to be quite effective in drawing client attention. Source: over 2 years ago
  • After failing several times, I finally did it and got 5k orders for my store.
    OptinMonster to help me improve my site so that I can generate more money from the visitors I already have. Source: over 2 years ago
  • 10 WordPress plugins to make your site GPDR compliant
    OptinMonster is the ultimate popup maker and marketing plugin that helps you get more email subscribers, increase your sales, and grow your business. - Source: dev.to / over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and OptinMonster, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sleeknote - Set up lead capture forms on your website in minutes. No coding required. Sync your new email leads with your favorite email service provider. Try for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

POPUPSMART - A no-code tool to increase e-commerce sales, build email lists and engage with your visitors in just 5-minutes.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GetSiteControl - Website popup builder & email marketing suite for ecommerce