Software Alternatives & Reviews

Zendesk VS Octopus Deploy

Compare Zendesk VS Octopus Deploy and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Octopus Deploy logo Octopus Deploy

Octopus is a friendly deployment automation tool for .NET developers.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Octopus Deploy Landing page
    Landing page //
    2023-05-11

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Octopus Deploy videos

Introducing Octopus Deploy

More videos:

  • Review - Octopus Deploy Crash Course - May - 2019 by Rajesh Kumar
  • Review - Deployment Automation with Octopus Deploy and TeamCity

Category Popularity

0-100% (relative to Zendesk and Octopus Deploy)
Customer Support
100 100%
0% 0
DevOps Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Continuous Integration
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Octopus Deploy

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Octopus Deploy Reviews

We have no reviews of Octopus Deploy yet.
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Social recommendations and mentions

Based on our record, Octopus Deploy should be more popular than Zendesk. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Octopus Deploy mentions (17)

  • Shot in the dark
    Check https://raygun.com/blog/top-php-frameworks/ I think you provided not a lot of details so don't expect much. I think you might be mixing https://octopus.com/ with other things. Source: 10 months ago
  • Alternatives to Helm?
    We use Octopus for our deployments (not only k8s, but pretty much every application we have). It might be too powerful (and expensive) for your needs, but I don't think there is a better tool for any kind of application deployment out there (and if you know of one, especially a cheaper one, please let me know ;-) ). Source: about 1 year ago
  • Good Cron GUI
    Not open source, but there is also https://octopus.com/ which has a free self-hosted version. It's meant to be a deploy tool, but it has a nice ui for creating/running jobs. They can be scheduled or triggered via other methods. Source: over 1 year ago
  • How to deploy?
    At the moment, we are using Octopus Deploy to deploy all of our applications. But with kubernetes, there is such a huge amount of tools to use, so maybe there is stuff out there that can handle our k8s deployments even better. Source: over 1 year ago
  • Is there any automation solution that isn't "only" CI/CD except Jenkins?
    Take a look at Octopus Deploy. You can create run books pipelines and even rollbacks plans. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Octopus Deploy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.