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Zendesk VS Metorik

Compare Zendesk VS Metorik and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Metorik logo Metorik

Your online store's co-pilot (for WooCommerce)
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Metorik Landing page
    Landing page //
    2019-03-15

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Metorik videos

+ Add

Custom Dashboards for WooCommerce 🍱 [Metorik]

More videos:

  • Review - Testimoni SOP 100+ , Perkembangan Metorik Anak yang Terlambat.

Category Popularity

0-100% (relative to Zendesk and Metorik)

Zendesk

Metorik

Customer Support
100 100%
Customer Support
0% 0
eCommerce
0 0%
eCommerce
100% 100
Help Desk
100 100%
Help Desk
0% 0
Analytics
0 0%
Analytics
100% 100

User comments

Share your experience with using Zendesk and Metorik. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Metorik

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Metorik Reviews

We have no reviews of Metorik yet.
Be the first one to post

Social recommendations and mentions

Metorik might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Metorik mentions (8)

  • Woocomerce profit reporting plugin
    I am looking for a free plugin, that basically does the job of metorik or beprofit. Source: 5 months ago
  • BigCommerce build cost
    I did look at Metorik, as it has some great features but ultimately want really necessary. https://metorik.com/. Source: over 1 year ago
  • eComm Stats from WooCommerce Site
    Look into Metorik. It can give you all your order, cart, and product data. It also provides a nice interface for reports or exports. Source: almost 2 years ago
  • Need for on WIX Website
    I'd advise just starting off with a basic Wordpress/Woocommerce, just buy a decent theme and good hosting, the rest of the setup won't be that much more work than setting everything up on another platform, as you say it doesn't need to be perfect, just work. After all, the majority of the work involved with an ecommerce store is adding the products/data, this won't really take any longer with Woocommerce, and... Source: almost 2 years ago
  • Export to Excel (Power Query or csv)
    Probably not exactly the route you're looking for but the easiest way to do this is to install Metorik https://metorik.com/ and you'll get the ability to do this and more. I highly recommend this to anyone using Woo. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Metorik, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ConvertCart - Skyrocket your eCommerce conversion with all in one Conversion Rate Optimization suite from Convert Cart.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Metrilo - Running a data-driven online store is now easy. See what people do on your online store, step by step. Learn what makes people buy. Optimize acquisition channels and metrics. All in one truly simple product.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Profitero - Profitero offers real-time eCommerce analytics, insights and strategic recommendations to improve performance across sales channels.

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