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Zendesk VS LogMeIn

Compare Zendesk VS LogMeIn and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

LogMeIn logo LogMeIn

LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • LogMeIn Landing page
    Landing page //
    2023-09-17

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

LogMeIn videos

+ Add

Logmein Pro Review - Get 14 Day Logmein Free Trial Here

Category Popularity

0-100% (relative to Zendesk and LogMeIn)

Zendesk

LogMeIn

Customer Support
100 100%
Customer Support
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Help Desk
100 100%
Help Desk
0% 0
Remote PC Access
0 0%
Remote PC Access
100% 100

User comments

Share your experience with using Zendesk and LogMeIn. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and LogMeIn

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

LogMeIn Reviews

25 Best TeamViewer Alternative Software (Free/Paid) in 2021
LogMeIn is a strong competitor of TeamViewer. It is an ideal tool for those who started a business that needs to continues support from all over the world. It is especially helpful for places where problems could occur at any time.
Source: www.guru99.com
Best remote desktop software of 2021: Paid and free choices for businesses
Plans cater for two remote connections and a 14-day free trial is available. If you need more connections, you can simply upgrade to a higher plan. Additionally, LogMeIn Pro is easy to set up, highly secure, and backed by 24/7 live support. Note, though, that its performance can be a little slow at times.
Source: www.techradar.com
Best Identity Management Software
LogMeIn Pro is mainly used by large organizations that operate on a work-from-home basis. Since it is focused on remote working, users can work on their own documents and files, either by themselves or in collaboration with teams, without comprising data access to the rest of the business.
Source: www.benzinga.com
10 Best Free Remote Desktop Tools You Should Know
This is one of the most popular remote desktop sharing tools because of its great features. One of the most noticeable features of this tool is the advanced configuration options offered for the business users. If you want to share files, transfer files or even want to do remote printing from any browser, LogMeIn is a perfect tool for you. Apart from all these, it is speedy...
Source: www.lifehack.org
Sick of TeamViewer? Try these 7 Free alternative to TeamViewer
LogMeIn is software like Teamviewer, that is cloud-based and functions as a powerful endpoint management tool with remote support. It provides high-quality services through a wide range of solutions like LogMeIn Pro, LogMeIn Central, and LogMeIn Rescue.
Source: www.troopmessenger.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

LogMeIn mentions (0)

We have not tracked any mentions of LogMeIn yet. Tracking of LogMeIn recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and LogMeIn, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TightVNC - TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A. Read more about TightVNC.

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