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Zendesk VS IronClad

Compare Zendesk VS IronClad and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

IronClad logo IronClad

Ironclad is an automated assistant that manages legal paperwork for your company.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • IronClad Landing page
    Landing page //
    2023-10-03

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
Release Date
-
Edit details

IronClad

Website
ironcladapp.com
Pricing URL
-
Release Date
2014 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Cai GoGwilt
Employees
100 - 249
Edit details

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

IronClad videos

+ Add

‘Ironclad’ - Fantasy Film Review

More videos:

  • Review - Ironclad - Movie Review (2011)
  • Review - IRONCLAD: Part One - Buildings

Category Popularity

0-100% (relative to Zendesk and IronClad)

Zendesk

IronClad

Customer Support
100 100%
Customer Support
0% 0
Contract Management
0 0%
Contract Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Document Automation
0 0%
Document Automation
100% 100

User comments

Share your experience with using Zendesk and IronClad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and IronClad

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

IronClad Reviews

11 Best Contract Lifecycle Management (CLM) Software (2022)
With a rating of 4.8 out of 5 on Gartner’s CLM review site and a 94% “Would Recommend” rating, Ironclad is already established as a leader in CLM solutions. The solution recently released Clickwrap, a new product for managing online agreements. Clickwrap contracts are “digitally native, legally binding online agreements that don’t require a signature. Is is also executed...
Source: whatfix.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than IronClad. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

IronClad mentions (2)

  • What are some *free* resources I can further my paralegal career while at work?
    Related to contracts, check out the resources under Ironclad's "Resources" tab: https://ironcladapp.com/. Source: 11 months ago
  • Ask HN: Contract Versioning and Tracking
    Check us out at Ironclad! We were YC 15 and now work with hundreds of millions of contracts across a pretty diverse customer base. Would be happy to have our team take a look and see if we can get you what you need. https://ironcladapp.com/. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Zendesk and IronClad, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Juro - Juro is a contract automation platform that enables your team to create, execute and monitor routine contracts at scale without ever leaving the browser.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ContractZen - ContractZen is a cloud service that features advanced metadata-driven document and contract...

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