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ZenDesk VS HotTelecom

Compare ZenDesk VS HotTelecom and see what are their differences


Zendesk is a beautiful, lightweight help-desk solution.

Our company offers virtual phone numbers, toll-free numbers, PBX, SMS numbers and numbers for a registration more than 100 countries. Buy Now!
ZenDesk Landing Page
ZenDesk Landing Page
HotTelecom Landing Page
HotTelecom Landing Page

ZenDesk details

Categories
Help Desk Support Customer Support
Website zendesk.com  
Pricing URL Official ZenDesk Pricing  
Details $-
Release Date-

HotTelecom details

Categories
Telecommunications Cloud Business Telephony Virtual PBX VoIP And SIP VoIP Caller ID Voice And SMS
Website hottelecom.biz  
Pricing URL Official HotTelecom Pricing  
Details $paid Free Trial $5.0 / Monthly
Release Date2009-01-01

ZenDesk videos

Zendesk product demo

More videos:

  • - Introduction to Zendesk Support (for beginners)
  • - Zendesk Review

HotTelecom videos

No HotTelecom videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ZenDesk and HotTelecom

ZenDesk Reviews

"Pay 880$ per month" - Intercom
Zendesk is more enterprise. I am looking for a chat tool with company details of the person who triggered the chat.
Best Customer Service Software
The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.
Running an Internal Helpdesk inside Slack
The pricing for Zendesk for Slack is a bit different, you can only access Zendesk for Slack if you have paid for a team plan (or higher) of Zendesk Support. Zendesk Support has a monthly and annual plan. The monthly plan costs $49/year ($5 per month per agent), whereas the monthly plan costs $9/month ($59 annually per agent).
Source: medium.com
11 Best Help Desk Software to Totally Check out in 2020!
There are hardly a few who haven’t heard of the much sought-after Zendesk. The help desk software prevails to be one of the best even to this day, thanks to its powerful set of features and excellent services. Boost your customer service by managing and closing the maximum number of tickets through a multitude of channels like phone, email, web, social media, mobile app etc....
Freshdesk vs Zendesk – An Expert Review for You
Zendesk is a unique combination of industry knowledge, user and customer requirements as well as innovation. There are thousands of people and businesses that rely on Zendesk to manage their clients on a daily basis.
Source: sprout24.com

HotTelecom Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
HotTelecom is a VoIP provider that is ideal for businesses working on a tight budget. It’s a one-stop-shop for the virtual number with a wide range of directions, services, and the perfect sound quality. HotTelecom services can be used for call forwarding to any devices worldwide.
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Record IVR greetings and IVR tree – Interactive voice messaging (IVR) is a message that a user hears when making a call to your company. For example: “Good morning, you called …. To contact …. Press 1 … ” Both a client and HotTelecom can record this voice message. The service is provided in the following languages: Russian, English, French, Spanish.
Compare 5 Best Virtual Phone Number Providers for Your Businesses in 2018
It is one of the cheapest virtual phone number providers in the U.S.A with a price tag of only $5 per month. It guarantees free SMS with a verification code online. You can also make and receive calls simultaneously. If you’re unsure about this service provider, Hottelecom.biz always provides a free demo for its newly registered users.

Social recommendations and mentions

We have tracked the following product recommendations or mentions on Reddit and HackerNews. They can help you identify which product is more popular and what people think of it.

ZenDesk mentions

  • Question regarding binance having a plan to improve their support department and bring back a bit of trust with this company
    SOO!!!! I'd like to know if Binance is ever going to resolve the insane wait time between ticket responses and work on reducing the amount of issues people have with their platform? This being for binance.com, binance.us and their seperate support site through zendesk.com. - Source: Reddit / 3 months ago

HotTelecom mentions

We have not tracked any mentions of HotTelecom yet. Tracking of HotTelecom recommendations started around Mar 2021.

What are some alternatives?

When comparing ZenDesk and HotTelecom, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

CallHippo - Easy to use Phone System with World-Class Support

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

User reviews

Share your experience with using ZenDesk and HotTelecom. For example, how are they different and which one is better?

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