Zendesk VS Hosthub

Zendesk Reviews

Hosthub Reviews

1. Maria Molè    

   owner at CONDOS BRD HOLDINGS LLC | over 1 year ago
   If you want a company that doesn't stand behind their services, choose them

   This company gave me 100% absolutely wrong actions, in writing, and caused me a $4,500 loss in a matter of weeks. I was told, in writing, from a senior account manager, Harry, to "Just enter the nightly rate and we'll take care of the rest." Wow!! They caused me to lose the cleaning fee on numerous bookings (45 of them) within a matter of weeks. They have given me the runaround for months to compensate for their error. They will not stand behind their wrong doing. They know I am unable to sue them as they are in Greece and I am in the USA and it would be incredibly expensive to take legal action against them. I will continue to put the time in to leave these reviews for them everywhere and anywhere possible. Horrible company to do business with. Do not use them as they are not a morally fit company.

   🏁 Competitors: Guesty

   👍 Pros:    None

   👎 Cons:    Morally unfit company
2. Elizabeth Mulhern    

   over 3 years ago
   Great System and Support!

   I have used Sync since March 2020. It has been a big help in getting through all of the cancelations and changes that occurred in the past several months. I like the data that you can use to create reports. I manage 6 properties and feel it is just right for what I need to do

3. Erik    

   Sales & Mkt mgr at Corvidae | over 3 years ago
   Works like a charm

   Been using SyncBnB for over a year now. It does sync my calendars between various channels without any practical delays. Support is great as well and they're open for suggestions. Haven't tried the new rate management feature yet, so can't comment on that. Seems very interesting. When syncing occurs, dates are blocked as expected, however, not all data is consistently synced. At times I compare the data with their source and amend it here and there in syncbnb.

   👍 Pros:    Fast|Great customer support|Easy to use|Simple pricing|Inexpensive

   👎 Cons:    Reports

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

Hosthub mentions (0)