Software Alternatives & Reviews

Zendesk VS Host Tools

Compare Zendesk VS Host Tools and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Host Tools logo Host Tools

Automated Messaging & Pricing Tools for Vacation Rental Hosts
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Host Tools Landing page
    Landing page //
    2023-10-18

Host Tools

$ Details
paid Free Trial $8.0 / Monthly (Per Listing)
Platforms
Browser Web iOS Android Firefox Safari REST API Cross Platform Internet Explorer
Release Date
2018 September

Zendesk features and specs

No features have been listed yet.

Host Tools features and specs

  • Automated Messaging: Yes
  • Automate Reviews: Yes
  • Pricing: Yes
  • Smart Lock: Yes
  • Availability & Rate Management: Yes
  • Cleaner Management: Yes
  • User And Group Management: Yes
  • User Permission Management: Yes
  • User-Friendly Interface: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Host Tools videos

Automated Messaging & Pricing Tool

More videos:

  • Review - Host Tools Review: Incredible total package software for vacation rental management
  • Review - Superhost Tools Review: I love Host Tools!
  • Review - Host Tools Customer Tour

Category Popularity

0-100% (relative to Zendesk and Host Tools)
Customer Support
100 100%
0% 0
Vacation Rental
0 0%
100% 100
Help Desk
100 100%
0% 0
Vacation Rental Software
0 0%
100% 100

User comments

Share your experience with using Zendesk and Host Tools. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Host Tools

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Host Tools Reviews

  1. Huge time saver and easy to use

    I’ve been using Host Tools for years and I can’t tell you how invaluable it is. It’s sends multiple messages for me everyday with out my intervention and the best part is, my guests never know they are automated.

    🏁 Competitors: Smartbnb, Guesty, Hosty, Uplisting
    👍 Pros:    Easy to use|Easy user interface|Automated messaging|Automated reviews|Inexpensive|Availability syncing

Social recommendations and mentions

Based on our record, Host Tools should be more popular than Zendesk. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Host Tools mentions (14)

  • Since Airbnb Took Away Our Security/Damage Deposits, Can Anyone Share Their Method For Having Secured Some Sort of Damage Deposit on Your Own?
    You can add a security deposit if you use a PMS like https://hosttools.com. Source: about 1 year ago
  • PMS Pricing
    I'm the developer of https://hosttools.com, it costs $10 to $12 per month. Source: about 1 year ago
  • Which software should I use?
    We recommend https://hosttools.com as a PMS and use https://Houfy.com as a free direct booking site. Best of both worlds. Source: over 1 year ago
  • How to remind a guest to leave a review?
    I use https://hosttools.com to send my automated messages and reviews. Source: over 1 year ago
  • Setting up first smart lock and have some questions.
    August lock and https://hosttools.com/ work great for me (I tried native Airbnb but wasn't as good). Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Host Tools, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hosty - Product designed for Airbnb Hosts to give to their guests

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Your Porter App - All-in-one property management platform. Automate guest communication, sync calendars instantly, accept direct bookings, and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

iGMS - iGMS provides cloud-based software for professional hosts and property managers with tools to automate and streamline your vacation rental business.