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Zendesk VS Hippo CMMS

Compare Zendesk VS Hippo CMMS and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Hippo CMMS logo Hippo CMMS

Hippo CMMS is a web-based maintenance management software that offers computer maintenance management features and dashboards to streamline your operations.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Hippo CMMS Landing page
    Landing page //
    2023-09-17

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Hippo CMMS videos

+ Add

CMMS Software Product Demo 2019 | Hippo CMMS

More videos:

  • Demo - 2020 Hippo CMMS Product Demo
  • Review - Hippo CMMS 2018: Year in Review

Category Popularity

0-100% (relative to Zendesk and Hippo CMMS)

Zendesk

Hippo CMMS

Customer Support
100 100%
Customer Support
0% 0
CMMS
0 0%
CMMS
100% 100
Help Desk
100 100%
Help Desk
0% 0
Maintenance Management
0 0%
Maintenance Management
100% 100

User comments

Share your experience with using Zendesk and Hippo CMMS. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Hippo CMMS

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Hippo CMMS Reviews

We have no reviews of Hippo CMMS yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Hippo CMMS. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Hippo CMMS mentions (1)

  • CMMS software selection
    I'm not sure it'll check all your boxes, but it should check most of them. Hippo CMMS is what we use for maintenance at our centre and it works pretty well. Works on mobile, ties in with Azure which is nice. I haven't dug into their inventory capabilities, but their reps have been helpful with questions and I'm sure could give you more info. Source: about 2 years ago

What are some alternatives?

When comparing Zendesk and Hippo CMMS, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Maintenance Connection - Maintenance Connection is a computerized software solution that allows to track work orders, asset management and preventative maintenance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CheckOS Free Work Order Software - CheckOS Free Work Order Software provides service Work Order management on technical maintenance companies and outsourcing services

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fracttal - Fracttal is a cloud-based enterprise asset management platform that caters to businesses in various industries.

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