Software Alternatives, Accelerators & Startups

Zendesk VS Gumroad

Compare Zendesk VS Gumroad and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Gumroad logo Gumroad

An all-in-one solution to sell your work and grow your audience.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Gumroad Landing page
    Landing page //
    2023-04-24

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Gumroad videos

Gumroad Review & Tutorial: Should You Use it To Sell Your Products in 2019?

More videos:

  • Review - Gumroad Review - What It Is, Who It's For And How Much It Costs.
  • Review - Why you should sell on gumroad

Category Popularity

0-100% (relative to Zendesk and Gumroad)
Customer Support
100 100%
0% 0
eCommerce
0 0%
100% 100
Help Desk
100 100%
0% 0
eCommerce Platform
0 0%
100% 100

User comments

Share your experience with using Zendesk and Gumroad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Gumroad

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Gumroad Reviews

8 Best Patreon Alternatives for Creators (2023)
Gumroad is a digital platform for artists to sell and distribute their products directly to their fans. Artists can create digital products such as e-books, music, videos, or works of art and set a price for them. And takes a small commission on each sale.
Source: talkbitz.com
Top 14 Gumroad Alternatives To Sell Digital Downloads!
As a creator, you know the importance of finding the right platform to sell your digital goods online. Gumroad has long been a popular choice, but the recent news that it has increased its price by over 300% has upset many creators. Gumroad will now charge a flat 10% platform fee for all its creators, plus an additional transaction fee between 3 -7% for payment processing....
Source: checkya.com
9 Gumroad Alternatives to help you get started asap
But the intangible point that is being missed is - These high volume sellers were the primary word of month for Gumroad and drove many users. Now Gumroad will miss that if they just make this move from revenue calculations. But I get it, its not a charity and it's a business. But for the love of Gumroad, it still hurts creators :)
11 Patreon Alternatives for Audience Monetization in 2023
Sell all of your products on your Gumroad page and add a Gumroad button to your own website.
Source: www.uscreen.tv
12+ Brilliant Patreon Alternatives to Monetize Your Audience
Gumroad is an e-commerce tool for content creators selling books, courses, music, and film.

Social recommendations and mentions

Based on our record, Gumroad seems to be a lot more popular than Zendesk. While we know about 110 links to Gumroad, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Gumroad mentions (110)

  • Side Hustle Ideas for Developers in 2024
    Why not create reusable website templates with your favorite tech stack and sell them on platforms like Gumroad or Envato? I will start by selling website templates on Gumroad, I've read and seen it can be a highly profitable venture. - Source: dev.to / 18 days ago
  • Ask HN: Best way to sell $1 digital product?
    Not used it myself but https://gumroad.com springs to mind. - Source: Hacker News / 3 months ago
  • Bandcamp support is faltering – maybe you should download your music now
    I'm yet to try https://gumroad.com/ but have seen some producers move to after attracting copyright complaints on Bandcamp. - Source: Hacker News / 6 months ago
  • 20 ways for Developers to boost income 💰
    Monetize your expertise by creating and selling digital products. Platforms like Gumroad, Teachable, and Udemy provide avenues for sharing your knowledge. - Source: dev.to / 7 months ago
  • Has anyone used a fluid-type scale in their application?
    I've fallen in love with the way gumroad.com handles their scaling on the website based on the browser width and my goal is to mimic that. Source: 7 months ago
View more

What are some alternatives?

When comparing Zendesk and Gumroad, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sellfy - Sellfy is an easy to use but powerful e-commerce platform where you can sell digital, print on demand or subscription products. Use a Sellfy storefront to create a beautiful online store or embed a Sellfy shopping cart to your own website.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Payhip - Sell digital downloads, courses, coaching, and more from one simple platform.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.