Software Alternatives, Accelerators & Startups

Zendesk VS GrowSurf

Compare Zendesk VS GrowSurf and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

GrowSurf logo GrowSurf

Referral software for B2C, FinTech, and SaaS companies.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • GrowSurf Landing page
    Landing page //
    2021-05-20

For tech companies looking to unlock word-of-mouth growth through referrals.

GrowSurf is referral software for B2C, FinTech, and SaaS companies. Unlock an acquisition channel that nets 9-40% monthly growth with high-quality, low-cost customers all on autopilot.

• Simple, fast setup for marketers • Streamlined for your development team • 5-star customer support

GrowSurf

$ Details
paid Free Trial $450.0 / Monthly (10,000 participants, 2 campaigns, 2 team members)
Platforms
Browser

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

GrowSurf videos

GrowSurf Referral Software Review

More videos:

  • Review - GrowSurf Lifetime Deal: Supercharge growth for your internet business
  • Review - GrowSurf Deep Dive: Anti-Fraud

Category Popularity

0-100% (relative to Zendesk and GrowSurf)
Customer Support
100 100%
0% 0
Affiliate Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Business Growth Tools
0 0%
100% 100

User comments

Share your experience with using Zendesk and GrowSurf. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and GrowSurf

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

GrowSurf Reviews

9 SparkLoop Alternatives for Rapid Newsletter Growth
GrowSurf is a referral marketing tool that can increase brand engagement, app installs, and audience by helping you launch referral campaigns.
Source: viral-loops.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than GrowSurf. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

GrowSurf mentions (2)

  • We built loyalty program software for B2C and B2B tech companies
    We are the team behind GrowSurf (referral software) and built LoyaltySurf after our customers were looking to reward use-cases outside of referrals. Source: about 1 year ago
  • What CRM / Marketing SAAS would you recommend for a tech start-up and why?
    We use HubSpot at GrowSurf, it makes it easy to share contacts cross-company without stepping on each others' toes. As far as getting your data out, not sure what issues others are having but we haven't had problems. Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk and GrowSurf, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Best Referral Programs - A curated directory of startup referral programs

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Referral Candy - Run a fully automated, customizable and easy to integrate referral program for ecommerce.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Viral Loops - Viral Loops is a viral and referral marketing platform to launch ranking competitions, sweepstakes, pre-launch and referral programs.