Software Alternatives & Reviews

Zendesk VS GMass

Compare Zendesk VS GMass and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

GMass logo GMass

GMass allows you to easily schedule emails, send out mass emails and mail merge campaigns and more with Gmail! Click here to learn about more features!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • GMass Landing page
    Landing page //
    2023-05-11

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

GMass videos

GMass Review and Tutorial: How To Send Thousands of Emails in Minutes

More videos:

  • Tutorial - Gmass Review and Tutorial 2020
  • Tutorial - GMass Review - How to Send Bulk Email With Gmail

Category Popularity

0-100% (relative to Zendesk and GMass)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Email
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and GMass

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

GMass Reviews

The 24 Best Email Marketing Tools
Gmass is a powerful mail merge and follow-up email service for Gmail. Connect to Google Sheets to send personalized mass emails; send emails to selected recipients as new messages or replies; schedule emails, track opens and clicks, manage unsubscribes, and send automated follow up messages.
Source: webbiquity.com
23 Best Cold Email WarmUp Tools in 2022 (Free + Paid)
GMass is an email marketing warm up software based around Google’s Gmail services.it’s an Open source email warmup, where you can enjoy all exciting and useful tools for free.GMass is an all-in-one Gmail solution, which means it won’t work or be less effective with other providers.All you to go to GMass official website, and signup then start your journey.
Source: inguide.in

Social recommendations and mentions

GMass might be a bit more popular than Zendesk. We know about 7 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

GMass mentions (7)

  • Easiest way to automate e-mails? (Newbie question)
    If you have Gmail or Gsuite, try GMass - gmass.co. Cheap, easy, and uses your email address, so not spam filtering. Source: about 1 year ago
  • Doesn’t seem worth it to switch from gmail if this happens
    I did some tests today at gmass.co using my [xxx@pm.me](mailto:xxx@pm.me) email address and any of the many @pm.me emails I use go directly to the Primary Inbox on the tests. Whenever I use one of my authorized domains, even sending it from within protonmail.com, it ends up in Spam. Source: over 1 year ago
  • "Closing" isn't in the subject line and "If you want my help launching..." wasn't in the body of the email. How did they do this?
    You can use gmass.co to achieve this with gmail You can use inboxpirates to check how it looks on different email clients. Source: over 1 year ago
  • Calling all small businesses!
    To send emails you can use Gmass, I preffer GBeast because it allows to send from multiple Gmail and G-Suite accounts and supports proxies to avoid the Google hammer. Source: almost 2 years ago
  • What are the best Gmail extensions you've ever used?
    On my end, vocal.email and gmass.co are extensions I use daily :). Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and GMass, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Constant Contact - Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.