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Zendesk VS Fiverr Business

Compare Zendesk VS Fiverr Business and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Fiverr Business logo Fiverr Business

Connect with vetted, talented freelancers that help you get every task done.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Fiverr Business Landing page
    Landing page //
    2023-08-04

Fiverr Business provides businesses with a marketplace of vetted, on-demand talent, comfortable team collaboration and project management tools, and a Business Success Manager that can help match users with the best talent.

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
$ Details
-
Platforms
-
Edit details

Fiverr Business

Website
pro.fiverr.com
Pricing URL
-
$ Details
free
Platforms
Web Android iOS Windows Browser Google Chrome Mac OSX Linux Firefox Safari Cross Platform iPhone Internet Explorer Chrome OS
Edit details

Zendesk features and specs

No features have been listed yet.

Fiverr Business features and specs

  • Marketplace: Yes
  • Team Collaboration: Yes
  • Project Management: Yes
  • Task management: Yes
  • Customer Support: Yes
  • Centralized payments: Yes
  • Free Trial: Yes

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Fiverr Business videos

+ Add

What is Fiverr Business? with Fiverr Top-Rated Seller Joel Young

More videos:

  • Review - Fiverr Business Strategy Services - Seller Review

Category Popularity

0-100% (relative to Zendesk and Fiverr Business)

Zendesk

Fiverr Business

Customer Support
100 100%
Customer Support
0% 0
Hiring And Recruitment
0 0%
Hiring And Recruitment
100% 100
Help Desk
100 100%
Help Desk
0% 0
Education
0 0%
Education
100% 100

User comments

Share your experience with using Zendesk and Fiverr Business. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Fiverr Business

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Fiverr Business Reviews

  1. Straightforward

    I used Fiverr Business to hire an animation artist for employee avatars and was really satisfied both with the turn around time and the feedback taken into consideration. Fiverr Business allows me to save gigs so my coworkers can see which freelancers we should work with again. We will be using this internally.

    🏁 Competitors: Upwork
    👍 Pros:    Easy to use|Quick response time|Free to sign up|Great for collaboration
    👎 Cons:    If you don't respond within 2 days project is automatically approved|Needed to supply very in depth brief for the freelancer to get it exactly how i wanted
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
You are prepared to go once you have posted your profile and any available jobs or services. A notice to start working is sent to you when a customer purchases a project. Fiverr Business is a brand-new addition to the service that was made for teams and enables organizations to collaborate with skilled freelancers. There is also no need to be concerned if you are a new...
Source: digitalconqurer.com
The best freelance websites: Find jobs and remote work
Fiverr advertises that it has been used by over "11 million satisfied businesses" for freelance projects. It has an impressive client roster that includes notable companies like Facebook, Netflix, and Google. Through the Fiverr business plan, entire teams can use the platform to connect with freelancers who have proven business experience.
Source: www.zdnet.com
Best Freelancer.com Alternatives For Hiring Developers
For instance, it has a pro version that gives hirers access to thoroughly-vetted and verified talents. The vetting process in this version is very strict, and only a low percentage of freelancers pass it. Hence, you are sure of getting the very best. Another feature is Fiverr Business, where you will find specially curated talents supplied by a business success manager.
Source: www.ideamotive.co

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Fiverr Business mentions (0)

We have not tracked any mentions of Fiverr Business yet. Tracking of Fiverr Business recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Fiverr Business, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

REEL UNLIMITED - Unlimited design subscription for startups

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

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