Software Alternatives, Accelerators & Startups
Register | Login

Zendesk VS FastNetMon

Compare Zendesk VS FastNetMon and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

FastNetMon logo FastNetMon

FastNetMon is a very fast DDoS analyzer with sflow/netflow/mirror support.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • FastNetMon Landing page
    Landing page //
    2019-01-01

FastNetMon is a very high performance DDoS detector built on top of multiple packet capture engines: NetFlow, IPFIX, sFlow and SPAN/port mirror.

It could detect malicious traffic in your network and immediately block it with BGP blackhole or BGP flow spec rules.

It has solid support for all top network vendors and has unlimited scalability due to flexible design.

You could integrate FastNetMon into any existing network without any changes and additional hardware!

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

FastNetMon videos

+ Add

Distributed Denial of Service with A10, Ansible, and FastNetMon

More videos:

  • Review - Vicente De Luca Detecting and Mitigating DDoS A FastNetMon Use Case

Category Popularity

0-100% (relative to Zendesk and FastNetMon)

Zendesk

FastNetMon

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using Zendesk and FastNetMon. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and FastNetMon

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

FastNetMon Reviews

We have no reviews of FastNetMon yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk should be more popular than FastNetMon. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

FastNetMon mentions (3)

  • A DDoS attack with unknown scr and dst port.
    If you have a BGP peering with you ISP/upstream provider, ask them if they have a blackhole community you can broadcast to. Usually they are ASN:666. The only downside is you would only be able to advertise your IP address to that, essentially killing your internet (if that's your only IP) as long as the block is up. We usually set our filter to 15 minutes and most attackers give up after that. At this level, you... Source: about 1 year ago
  • Processing netwflow data
    Have you looked at fastnetmon ? It's freemium and It looks like the commercial version would work you, but I think the community edition is aslo worth a look. It's primary function is to detect DDOS attacks, but it can export data in ways that might be useful to you. Source: about 2 years ago
  • WAN Attacks is it just whack-a-mole?
    To mitigate DoS attacks means you need information - preferably before the users start screaming. Running sampling on your edge router with something like Fastnetmon will give you alerting of a probable DDoS attack before it becomes a significant problem. Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk and FastNetMon, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NetVizura NetFlow Analyzer - NetFlow Analyzer is a solution for bandwidth monitoring and traffic analysis. It helps with traffic investigation, analysis and reporting

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Andrisoft WanGuard - DDoS protection software solution for networks. Attacks detected by NetFlow,NetStream,sFlow,jFlow,IPFIX,Port Mirroring and mitigated with firewall filters

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Arbor - Easily manage product development

Loading...