Software Alternatives & Reviews

Zendesk VS EasyChannel

Compare Zendesk VS EasyChannel and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

EasyChannel logo EasyChannel

Simplify your multichannel eCommerce with EasyChannel.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • EasyChannel Dashboard
    Dashboard //
    2024-04-01
  • EasyChannel Multichannel Catalog
    Multichannel Catalog //
    2024-04-01
  • EasyChannel Inventory Management
    Inventory Management //
    2024-04-01
  • EasyChannel Orders Management
    Orders Management //
    2024-04-01

Looking for a simple yet powerful platform to manage your online selling across multiple channels?

Then EasyChannel is the perfect solution for all your multichannel selling needs! With an intuitive and user-friendly system that's perfect for sellers with all levels of technical expertise, EasyChannel offers simple integration for top selling platforms like eBay, Amazon, Walmart, Etsy, Shopify, WooCommerce, Facebook Commerce and more!

Our customizable automations make cross-listing a breeze, while our order management, fulfillment, and customer service tools streamline your workflows across all your selling channels.

Ready to take your business to new selling channels and new heights? Then say goodbye to the multichannel madness and hello to streamlined success with EasyChannel!

EasyChannel

$ Details
paid Free Trial $39.9 / Annually (Starter Plan - Unlimited channels)
Release Date
2023 February

Zendesk features and specs

No features have been listed yet.

EasyChannel features and specs

  • Multichannel Products Catalog: Cross-list your products on multiple channels.
  • Inventory Management : Sync inventory between channels.
  • Multichannel Listing Management: Use bulk actions to manage prices, inventory, product data and more.
  • Multichannel orders management: Manage your multichannel orders in one place.
  • eCommerce Helpdesk: Streamline your customer service across all your selling channels with EasyChannel Helpdesk.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

EasyChannel videos

No EasyChannel videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and EasyChannel)
Customer Support
99 99%
1% 1
Help Desk
98 98%
2% 2
CRM
97 97%
3% 3
Customer Service
100 100%
0% 0

Questions and Answers

As answered by people managing Zendesk and EasyChannel.

What's the story behind your product?

EasyChannel's answer:

EasyChannel was launched in 2023 with the goal of making multichannel ecommerce accessible to all online sellers, no matter their starting point or tech know-how. Building on years of experience in various ecommerce spheres and positions, the team here at EasyChannel knows what online sellers need to start, run, and grow their business in an online world. As a team, our focus is making online commerce accessible to everyone, based on our belief that both the internet and free commerce should be equally accessible to all.

What makes your product unique?

EasyChannel's answer:

You can grow, scale, and expand your online business into virtually limitless new channels with EasyChannel's simplified approach to true multichannel commerce. Sell on multiple channels, and manage everything from one EasyChannel.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and EasyChannel

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

EasyChannel Reviews

We have no reviews of EasyChannel yet.
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Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

EasyChannel mentions (0)

We have not tracked any mentions of EasyChannel yet. Tracking of EasyChannel recommendations started around Jul 2021.

What are some alternatives?

When comparing Zendesk and EasyChannel, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Richpanel - Customer Data Platform for Retail

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SageMailer - The best tool for getting organic Amazon reviews and seller feedback. 100% Amazon compliant. Monitor reviews & get notifications for unlimited ASINs. Multilingual templates for all Amazon marketplaces.