Zendesk VS DocFetcher

Zendesk Reviews

DocFetcher Reviews

1. Mark Wood    

   self | over 3 years ago
   Pros, Cons

   I love DocFetcher! I discovered this gem of a program when Windows stopped supporting string searches in word processors other than Word.

   🏁 Competitors: the generic string search available in Windows, Agent Ransack, Locate32, Everything by Voidtools

   👍 Pros:    Beautiful intuitive interface. easy to use, once you set up the index.

   👎 Cons:    If you have a large collection of files to index, you will eventually be unable to search all your documents at the same time. you have to set up separate indexes and search each one separately. available in a variety of versions, up to 64 bit.|The help files are good. however, learning how to set up an index can be frustrating.

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

DocFetcher mentions (12)

• Tool to parse, index, and search local documents? - Windows

  I use https://docfetcher.sourceforge.net/en/index.html to index and search large repos of docs. I use Papermerge for my digital file cabinet though. DocFetcher is good for searching an existing repository of files. Source: about 1 year ago

• Docfetcher is a cross-platform free and open source desktop search application

  As they state, it is crap-free, free forever, cross-platform, portable, private (local only), and indexes only what you need. You can also set minimum and maximum file sizes to index. See https://docfetcher.sourceforge.net/en/index.html. Source: over 1 year ago

• Career Advice for a fresh graduate who wants to enter Structural Engineering field

  What I'd recommend is setting up a digital and/or physical technical library. Download any useful documents, books, standards etc. and store them in a clear, concise folder structure. Then create an index of the library with a tool like DocFetcher. (Think of it as Google for your technical library) This should make it fast and easy to find the relevant information when you need it. Source: over 1 year ago

• Looking for software to search inside zip files

  DocFetcher? https://docfetcher.sourceforge.net/en/index.html. Source: over 1 year ago

• How do you organize yourself?

  I use Outlook for e-mail and calendars. I use Evernote to store my notes. I also have a folder in Dropbox called "docs" where I store TXT (and others like DOCX and PDF etc) files for tasks/projects like the cisco firmware update example. I use DocFetcher (https://docfetcher.sourceforge.net/en/index.html) to perform search on the stored notes in TXT / DOCX / PDF / etc. Source: over 1 year ago