Software Alternatives & Reviews
Register | Login

Zendesk VS Desk

Compare Zendesk VS Desk and see what are their differences

NeuronWriter
NEURONwriter is an AI-powered tool for writing and optimizing content for SEO. With a user-friendly interface and advanced content editor, it is designed to help you quickly write and optimize high-quality SEO-friendly content. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Desk logo Desk

An award-winning & beloved desktop publishing client, exclusively for OS X.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Desk Landing page
    Landing page //
    2023-02-08

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Desk videos

+ Add

The Best Adjustable Standing Desk We Could Find Online - Our Review of the UPLIFT Desk

More videos:

  • Review - Best Desks for Work at Home (2020 - TOP 5) | Best Home Office Desks
  • Review - UPLIFT V2 Commercial Standing Desk Review: An Excellent Work From Home Desk! | Raymond Strazdas

Category Popularity

0-100% (relative to Zendesk and Desk)

Zendesk

Desk

Customer Support
99 99%
Customer Support
1% 1
Note Taking
0 0%
Note Taking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Writing Tools
0 0%
Writing Tools
100% 100

User comments

Share your experience with using Zendesk and Desk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Desk

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Desk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Desk also makes sure you have the data you need at hand to help your customers out. As part of the Salesforce family of apps, Desk shows your CRM data alongside tickets if you're a Salesforce user, and it logs support questions back to a contact's profile in your CRM. You can also tap Salesforce's reporting tools in Desk, allowing you to visualize your team's performance and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Desk mentions (0)

We have not tracked any mentions of Desk yet. Tracking of Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Desk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MarsEdit - MarsEdit is a desktop blog editing application for the Mac. It provides an offline interface to most popular blogging systems. WordPress, Blogger, Tumblr, Movable Type, and many other systems are supported.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BlogDesk - Blogging should be simple, but it gets complicated and time-consuming if you are serious about it.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Open Live Writer - Open Live Writer makes it easy to write, preview, and post to your blog.

Loading...