Software Alternatives, Accelerators & Startups

Zendesk VS Coralogix

Compare Zendesk VS Coralogix and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Coralogix logo Coralogix

Coralogix is a machine learning powered log analytics solution aimed to solve the problem of unmanageable log data.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Coralogix Landing page
    Landing page //
    2023-10-14

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Coralogix videos

Coralogix and BetterHelp [Case Study]

More videos:

  • Review - How Capgemini Solved Multi-Cloud Observability on Heroku with Coralogix
  • Review - Coralogix and Postman [Case Study]

Category Popularity

0-100% (relative to Zendesk and Coralogix)
Customer Support
97 97%
3% 3
Help Desk
98 98%
2% 2
Network & Admin
0 0%
100% 100
CRM
100 100%
0% 0

User comments

Share your experience with using Zendesk and Coralogix. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Coralogix

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Coralogix Reviews

We have no reviews of Coralogix yet.
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Social recommendations and mentions

Based on our record, Zendesk should be more popular than Coralogix. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Coralogix mentions (2)

  • I can't recommend serious use of an all-in-one local Grafana Loki setup
    In defense of Grafana Loki, it's awesome... If you have a lot of information about your telemetry data up front - i.e volumes, use cases, how you wish to query it etc. A broader solution like Coralogix (https://coralogix.com/) is more appropriate if you're venturing into the unknown and you need more of a data discovery capability. The problem with most of THESE "all in one" platforms is they tried flexibility and... - Source: Hacker News / about 1 year ago
  • Coralogix is hiring a remote Rust developer! (not blockchain!)
    We, coralogix.com, are looking for a Rust engineer with some experience of database engineering. Source: about 2 years ago

What are some alternatives?

When comparing Zendesk and Coralogix, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Noction Flow Analyzer (NFA) - Powerful, Feature-rich, Affordable in-depth traffic analysis system, built with network engineers in mind.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SolarWinds Orion Platform - SolarWinds Orion Platform is an infrastructure monitoring and management solution that has been designed to streamline and manage the composite and physically dispersed IT infrastructure.