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Zendesk VS Clara

Compare Zendesk VS Clara and see what are their differences

Ideanote
Ideanote is the #1 rated Idea Management solution for companies of all sizes. Collect, develop and manage more of the right ideas from customers and employees to drive your growth. featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Clara logo Clara

Clara is a virtual employee that schedules your meetings, getting you to the work that matters, faster.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Clara Landing page
    Landing page //
    2023-10-15

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Clara videos

+ Add

Clara | Movie Review | Troian Bellisario & Patrick J. Adams Sci-fi film | Spoiler-free

More videos:

  • Review - Clara Review * Spoiler Alert *
  • Review - Clara Review(EIFF) - Framing the Thought

Category Popularity

0-100% (relative to Zendesk and Clara)

Zendesk

Clara

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Clara

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Clara Reviews

Seven Best Doodle Alternatives (Free & Paid Options)
Switch things up with Clara, the AI-driven virtual assistant that caters to organizations, teams, or individuals that haven't quite waxed the art of scheduling.
Source: www.booklikeaboss.com
The Best Alternatives to Doodle That You Should Check Out
A virtual assistant does more than schedule meetings. Clara is a machine learning virtual assistant that suits the needs of individuals and teams. First, it streamlines the entire scheduling process. Then, it discovers patterns that work best for you.
Source: trafft.com
The 14 Best Meeting Scheduling Tools for 2022
This is definitely not the cheapest option for the best meeting scheduling tools for 2022 but by far the most advanced. Clara is the closest to a human assistant that you can get, with the ability to learn your scheduling patterns and preferences — such as meeting durations, locations, times of the day and more. The future is already here.
Source: www.recruiterslineup.com
11 of the Best Meeting Scheduler Tools to Organize Your Day
If someone requests a meeting, you canCC Clara's email address (which can be customized to your company's domain), and the virtual assistant will determine a time, date, duration, participants, and location for the meeting. She also understands human commands like, "I'm sick, can you reschedule my meetings on Tuesday?"
Source: blog.hubspot.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Clara. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Clara mentions (1)

  • Request: a Google Calendar assistant
    Seems like I'm about 5 years late to the party, because Clara labs does exactly this; https://claralabs.com/. Source: 12 months ago

What are some alternatives?

When comparing Zendesk and Clara, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

x.ai - x.ai is a tool to schedule meetings for you and your team.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mastermind Manager - Software for running mastermind groups

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Julie Desk - Virtual assistant using AI to schedule your meetings

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